topic Re: Ear Speaker and Head set problem in XPERIA archive

Ear Speaker and Head set problem

Tuttan — Sun, 22 Sep 2013 07:03:35 GMT

As of late My Xperia J ear speaker or head set wont work at a time

If you are able to listen music then ear speaker wont be working any more

If Ear speaker is working Head set wont be identified by the Phone
Tried factory reset
Still problem continues

please advice

Re: Ear Speaker and Head set problem

shihstouch — Sun, 22 Sep 2013 07:22:58 GMT

Have you tried this?

There are a few things you should try first when you experience problems with your device:

Restart
Restart your phone to turn off all running applications and to remove memory blocks. Remove and reinsert the battery and the SIM card. Then restart your phone.
Update
Update your phone to ensure that you have optimal performance and the latest enhancements. Read more about how to update and find latest software version.
Reset
Reset your phone to its original settings to remove memory blocks: Settings > Backup & reset > Factory data reset > Reset phone Don't forget to back up any important data saved on your phone!

Re: Ear Speaker and Head set problem

Tuttan — Mon, 23 Sep 2013 04:01:33 GMT

Thanks for your advice

I d tried all of these

Stil the problem continues

Re: Ear Speaker and Head set problem

shihstouch — Mon, 23 Sep 2013 06:06:47 GMT

Now try repairing with Sony Update Service...

http://www.sonymobile.com/gb/tools/update-service/