topic Re: Usb port does not recognize in XPERIA archive

Usb port does not recognize

josemviloria — Fri, 06 Sep 2013 16:30:46 GMT

Sorry for my English. Greetings. I bought the Xperia Z phone with Amazon. That phone has malfunction. It does not recognize the USB connector, then you can not charge the battery, can not connect to PC. I need your help because the phone is covered by warranty. I ask you to inform me what is the procedure to repair o if exist other solution

Re: Usb port does not recognize

Uliwooly — Tue, 10 Sep 2013 23:10:22 GMT

Does the notification LED turn on? If it does then you are probably missing the drivers in your PC to do so you have to install either PC Companion or SUS > restart your PC > disable your firewall and/or antivirus > run PCC/SUS > follow the steps.

If the notification LED does NOT turn on then does your PC has 2.0 or 3.0 USB ports?

Don't forget to give Kudos

Re: Usb port does not recognize

Uliwooly — Tue, 10 Sep 2013 23:10:32 GMT

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Don't forget the Kudos

Re: Usb port does not recognize

Sam — Wed, 11 Sep 2013 00:46:16 GMT

If none of the above work, please contact your local Xperia Care team for asssitance in arranging the repair of your handset.

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