topic Re: Problème Xperia Mini SK17i - Son écouteurs jack in XPERIA archive

Audio problem using headphones

sgtpepperpco — Thu, 05 Sep 2013 21:00:02 GMT

Hello,

I have a Xperia Mini Pro SK17i and I have a problem in recent months.

When I use my smartphone without headphones connected via the jack,

The sound is perfect, all the speakers work well, I can listen to music and hear the phone ringing notifications ...

However, when I plug headphones into the jack on the headphones is jerky at the rate of a clock, I hear the staccato sound! If I listen to music, the sound is choppy, if I unplug the jack, the sound of the speaker's normal ... Out I did not have this problem before ...
I also noticed that when data is transmitted, the problem stops temporarily when I send a message, the problem stops the time the message was sent ... Same at the reception ... When I connect to the web via 3G, same thing, so when there is data transfer over the network, the problem stops while data transfer!

I tried to move the Jacks made, I bought a new pair of headphones Sony Xperia, but persisste problem!

Thank you for your help.

Sincerely,

Y.Molle

Re: Problème Xperia Mini SK17i - Son écouteurs jack

Uliwooly — Thu, 05 Sep 2013 21:18:44 GMT

This is an English only forum

@sgtpepperpco wrote:
Bonjour,
Hello,

I have a Xperia Mini Pro SK17i and I have a problem in recent months.

When I use my smartphone without headphones connected via the jack,
The sound is perfect, all the speakers work well, I can listen to music and hear the phone ringing notifications ...

However, when I plug headphones into the jack on the headphones is jerky at the rate of a clock, I hear the staccato sound! If I listen to music, the sound is choppy, if I unplug the jack, the sound of the speaker's normal ... Out I did not have this problem before ...
I also noticed that when data is transmitted, the problem stops temporarily when I send a message, the problem stops the time the message was sent ... Same at the reception ... When I connect to the web via 3G, same thing, so when there is data transfer over the network, the problem stops while data transfer!

I tried to move the Jacks made, I bought a new pair of headphones Sony Xperia, but persisste problem!

Thank you for your help.

Sincerely,

Y.Molle

Don't forget to give Kudos

Re: Problème Xperia Mini SK17i - Son écouteurs jack

Uliwooly — Thu, 05 Sep 2013 21:20:17 GMT

What if you try with different headphones?

Re: Problème Xperia Mini SK17i - Son écouteurs jack

sgtpepperpco — Fri, 06 Sep 2013 15:05:44 GMT

If i try with different headphones it's the same thing, i also tried to test on a Hi-Fi amp but no amelioration... I think it's a problem on the PCB... Probably a bad compents but what can I do...

Re: Problème Xperia Mini SK17i - Son écouteurs jack

Uliwooly — Fri, 06 Sep 2013 15:14:45 GMT

You have to take your phone to a Sony repair center

http://www.sonymobile.com/global-en/support/contact-us/