topic Re: Battery Charging problem in Xperia M c1904 in XPERIA archive

Battery Charging problem in Xperia M c1904

navi62 — Fri, 20 Sep 2013 13:22:56 GMT

Hi Concerned,

I have just bought Sony Xperia M c1904 a week ago. I liked the phone but I am very sad with battery charging problem. The problem is whenever I put it on charging for a while it starts charging , but any random point it stops charging without any reason and charging light also turns off. The strange thing is when I unplug charger mobile says unplug it from socket to save energy which means hardware is working fine its the operating system which stops the charging even when charger is on. I tried charging phone with another charger but it doest charge mobile until you restart it.

I have been to your service center , however it felt bad to go to service center very next day of purchase they told me that problem is in charger. I can definitely go and get it changed but I don't see any point of changing a hardware when there is a possibility of software bug. As I tried charging it with three different chargers it gives the same problem.

I hope to here from you soon, because if such silly problem is bothering a customer after two days of purchase its really very annoying. I hope you understand . But i still like the performance and other features of this sony mobile.

Thanks

Naveen

Re: Battery Charging problem in Xperia M c1904

dhymazh — Sun, 29 Sep 2013 11:45:59 GMT

Same problem... mine is C1905

it lead into a confusion, should I wait for that notification comes up or just unplug it right after it reach 100% charged.. hence, it shows to "unplug to save energy" right after i unplugged the charger...

very weird... and confusing

Re: Battery Charging problem in Xperia M c1904

navi62 — Fri, 04 Oct 2013 04:44:52 GMT

Hi ,

This is very strange that there is no reply from any sony form person to help me out with this problem. Its been more then two weeks for this post still no reply. The mobile still have the chraging problem and its not been fixed in the new firm ware update as well.

Please look into my problem, as it freaks me out to restart it twice or thice if i need it to reach full 100 percent recharge in one go.

Thanks

navi

Re: Battery Charging problem in Xperia M c1904

navi62 — Wed, 16 Oct 2013 06:37:58 GMT

Dear Concerned,

It is very sad that till this time there is no reply from any of your care person not even a single reply. I do not see any use of Xperia care if noone is replying or attending customers problems. I have got it checked from your technical experts in Sony care center. According to him charger and even the charging port in the mobile working as normal. Now he says he want to check the handset which means he want open and check the circuit, but I don't understand why there is a need of opening a newly bought handset. This is really very embarrassing that a brand like Sony is taking its very new handset to open and check. This mobile is not old or out of warranty it has been only a month since I bought it.

I think if you guys are not replying to that means you know the problem and want to attend it. That's really bad for a brand like Sony. You may loose a mobile customer but the biggest thing you will loose is my reputation for Sony which I will share with my world.

Navi

Re: Battery Charging problem in Xperia M c1904

Juanelo — Sat, 02 Nov 2013 05:55:22 GMT

Same issue... Two days old phne, first charge and won't charge completely... Even I let it drain out completely and is no charging

Re: Battery Charging problem in Xperia M c1904

Vani-S — Sat, 11 Jan 2014 09:06:07 GMT

Same battery issue... USB charging totally impossible. Managed to find mains charger that works intermittently... Very frustrating...

Re: Battery Charging problem in Xperia M c1904

grgmilan — Thu, 20 Feb 2014 16:03:48 GMT

mine is C1905
it lead into a confusion, should I wait for that notification comes up or just unplug it right after it reach 100% charged.. hence, it shows to "unplug to save energy" right after i unplugged the charger...vry confusion

Re: Battery Charging problem in Xperia M c1904

Dantekatz — Sat, 22 Mar 2014 06:06:49 GMT

Yea also have the same problem, phone is not even a month old

PLEASE HELP

Re: Battery Charging problem in Xperia M c1904

TGwaltney — Sun, 23 Mar 2014 07:19:42 GMT

Doing it for me as well I got the new OS as soon as I got the phone and about 2 weeks later this.

Re: Battery Charging problem in Xperia M c1904

sanjay_adhinet — Sat, 29 Mar 2014 05:56:03 GMT

I have same problem in my xperia m c1904 phone for charging. What is company doing for this problem solving. my email is removed by alexdon - no private info on the forum please soon reply.

Re: Battery Charging problem in Xperia M c1904

vivek_sharma — Fri, 25 Apr 2014 03:01:18 GMT

I also purchased Sony Xperia M series yesterday only and unable to charge the phone through USB.

Request someone to kindly help me out with the issue.

Thanks,

Vivek Sharma

Re: Battery Charging problem in Xperia M c1904

_alexdon_ — Fri, 25 Apr 2014 08:58:43 GMT

Try to install PC companion,it will also download all the drivers.After that,make sure MTP mode is enabled.

Re: Battery Charging problem in Xperia M c1904

satmechy2 — Sun, 27 Apr 2014 04:34:30 GMT

while charging it stuck in halfway mobile n charger become very hot,really disgusting

Battery Charging problem in Xperia Z

njnith — Wed, 23 Jul 2014 12:01:37 GMT

My problem is whenever I put it on charging for a while it starts charging , but any random point it stops charging without any reason and charging light also turns off. The strange thing is when I unplug charger mobile says unplug it from socket to save energy

Re: Battery Charging problem in Xperia M c1904

Zohan — Tue, 05 Aug 2014 07:09:03 GMT

same issue here. i found out that the problem is usb connector. either its badly designed and is lose or the internal soldering problem. using different shaped usb cable seems help

Re: Battery Charging problem in Xperia M c1904

SKM100 — Fri, 22 Aug 2014 03:51:45 GMT

Dear Good guys:
Me too.....
1.Desi folks, Chinese material but Jap TQM...!
2. Best is, call Sony call centre
3. Need not mind Sony Ser Centre, for stupidity, uniformity of it.
4. Finally solved for me, by new charging socket and motherboard free + upgraded to 4.3
5. Wishing luck to you

Re: Battery Charging problem in Xperia M c1904

Rhian1 — Wed, 17 Sep 2014 13:12:33 GMT

Yep I am yet another with the same old story My Xperia M is almost a year old and I have stuck with the dicey half hearted charge then drop charge for months now.Hubby said I probably need a new battery.Cannot see why because the phone has been switched off more often than not due to low battery and its insistence not to charge sucessfully . I have downloaded the PC.Companion but even that will not help sort this problem.Its really frustrating .

Re: Battery Charging problem in Xperia Z

Udara — Mon, 29 Sep 2014 05:00:38 GMT

i too had this problem in my xperia L

it may be a loose connection between male and female ports in usb cable and phone or bad soldering in micro usb port of phone... while charging it can hear a small periodic sound from charger... it indicates that phone is not charging.... that sound dissapears after changing angle of cable little bit.... that means there is a loose connection in ports....