topic random switch off in XPERIA archive https://community.sony.com.mk/t5/xperia-archive/random-switch-off/m-p/3093508#M280762 <HTML><HEAD></HEAD><BODY><P>hi. my phone keeps randomly getting stuck and then the phone goes dead and cant be switched on or off.. and doesnt work for another 8 to 10 hours... its new and still under warranty... how can it be fixed or any solution?? </P></BODY></HTML> Sat, 13 Jul 2013 17:47:03 GMT avneesh 2013-07-13T17:47:03Z random switch off https://community.sony.com.mk/t5/xperia-archive/random-switch-off/m-p/3093508#M280762 <HTML><HEAD></HEAD><BODY><P>hi. my phone keeps randomly getting stuck and then the phone goes dead and cant be switched on or off.. and doesnt work for another 8 to 10 hours... its new and still under warranty... how can it be fixed or any solution?? </P></BODY></HTML> Sat, 13 Jul 2013 17:47:03 GMT https://community.sony.com.mk/t5/xperia-archive/random-switch-off/m-p/3093508#M280762 avneesh 2013-07-13T17:47:03Z Re: random switch off https://community.sony.com.mk/t5/xperia-archive/random-switch-off/m-p/3093509#M280763 <HTML><HEAD></HEAD><BODY><P style="font-family: Helvetica !important; color: #686868;">Check if you have certain apps installed such as: Battery saver-app, Task manager, Task killer-app, Anti-Virus-app.</P><P></P><P></P><P style="font-family: Helvetica !important; color: #686868;">Uninstall those apps and see if the problem is solved</P><P></P><P style="font-family: Helvetica !important; color: #686868;">If problem persists I recommend you to do a repair of the phone software via Sony PC Companion:</P><P></P><P>Click on this link to get Sony PC companion:</P><P><A class="jive-link-external-small" href="http://www.sonymobile.com/gb/tools/pc-companion/" rel="nofollow noopener noreferrer">http://www.sonymobile.com/gb/tools/pc-companion/</A></P><P></P><P>Start PC companion, start "Support Zone", start "Update phone software" and click on "Repair".</P><P>Follow the on-screen instructions.</P></BODY></HTML> Mon, 15 Jul 2013 08:17:57 GMT https://community.sony.com.mk/t5/xperia-archive/random-switch-off/m-p/3093509#M280763 Henke 2013-07-15T08:17:57Z