topic HELP ! Camera ERROR ..Wont Work After Update in XPERIA archive

HELP ! Camera ERROR ..Wont Work After Update

laefmiester — Wed, 10 Jul 2013 07:56:04 GMT

having a really weird issue with my xperia z bought in NZ.. before i had updated it with the latest update i had a problem with the camera not starting up

it would just come up with an error saying "camera not available" this is really annoying me.. it would randomly work during the day then would stop working again.. after the update it hasnt worked and the error keeps popping up. i have used the reset option through the settings on the phone and have resetted it back to factory settings but the error is still coming up, i cant access my camera ! frick someone help pleeeeease !

Re: HELP ! Camera ERROR ..Wont Work After Update

nik808 — Wed, 10 Jul 2013 12:04:14 GMT

I also faced some problems with camera.It was not available when phone gets hot.Is it same with you?

here is screenshot 😞

Re: HELP ! Camera ERROR ..Wont Work After Update

JakeSully — Wed, 10 Jul 2013 14:57:58 GMT

i guess thats a saftey thing so when phone gets hot it wont let you use some of the apps that will get it more hot that can cause glass to crack or something more.

Re: HELP ! Camera ERROR ..Wont Work After Update

Alexander1 — Mon, 15 Jul 2013 08:11:29 GMT

Try to clear data for camera. Go to settings > apps > the tab all > camera > clear data. Restart phone and try again.

If the problem persists, try to update/repair the phone software using the program PC Companion:

http://www.sonymobile.com/update

Re: HELP ! Camera ERROR ..Wont Work After Update

Amgadinho — Wed, 17 Jul 2013 19:32:27 GMT

I did the same actually, cleared the data and restarted the phone. It was still there.

Ran the diagnostics app, both cameras aren't working.

Did the repair using the pc companion, the problem still persisted