topic Re: Phone Problem in XPERIA archive

Phone Problem

Sun, 19 Sep 2010 12:46:29 GMT

I have this problem with my phone at the moment it says i have no phone memory left but i have all the space left as i have not downloaded any applications or uploaded any music onto it the only thing i use it for is sending Sms, Because it is sayin that i have no space it is only allowing me to do emergency calls please help

Daimien

Re: Phone Problem

suze — Sun, 19 Sep 2010 13:10:27 GMT

Funny enough I saw another thread like this somewhere today. Is your phone recognising your SD card?

Do you have a large or mini?

Have you tried connecting to your PC with the USB to see if you can view the contents of the SD card, you might need to install the PC Companion suite onto your PC if you don't already have it.

Let us know how you get on with the above and then we'll see if anyone can chip in with some help.

Re: Phone Problem

Sun, 19 Sep 2010 13:14:29 GMT

okay yea fair enough, it still recognises the SD Card and i have a Large, yea i tried to move my computer to view everything on the card but there is nothing on it

Re: Phone Problem

suze — Sun, 19 Sep 2010 13:28:54 GMT

If you go to Menu>Settings>SD Card & Phone Storage what does it say? Is your SD Card mounted? Have you tried taking the SD card out and then reinserting it and turning phone back on. If you do this, does it say Initializing SD Card or words to that effect?

Re: Phone Problem

Sun, 19 Sep 2010 13:33:16 GMT

i cant it wont let me into any menus or anything it just comes up with, The phone storage is full. You need to delete some applications to free up some space on the memory before start. the phone will launch Manage applications. Select an aplication that you downloaded and press delete button in the detail screen. but i have no downloaded applications or anything and because it wont let me into the menu i cant check anything, yea it does say intializing SD card then it goes away as usual, and i have tried removing it and putting back in it makes no difference, My SD card is not mounted however i can mount it due to the fact i can still slide the top part down

Re: Phone Problem

suze — Sun, 19 Sep 2010 13:43:10 GMT

I wonder if you need to do a phone reset/repair on Sony Ericsson Update Service or PC Companion. This will wipe your phone and return it to factory settings. It could be that you have a defective SD card. You will lose your contacts and any information you have saved on the phone but as its unusable in this condition anyway it could sort you out. If you have synced or saved your contacts previously you will be able to reinstall them.

This reset normally repairs minor glitches. If it doesn't then perhaps it needs looking at by the experts.

Re: Phone Problem

suze — Sun, 19 Sep 2010 13:48:19 GMT

Just pondering, when you view your SD card via your PC does it show absolutely nothing at all because if it came with the phone in the box, it normally had a few files on it like the Emanuel and the PC Companion software and camera album DCIM etc. Cos if it is reading as totally blank I think that sounds more like a defective card. Would it let you create a file on it using your computer? Again if it doesn't that sounds like a card problem.

Re: Phone Problem

Sun, 19 Sep 2010 14:03:02 GMT

When i got the phone the first thing i did was move the wallpaper and stuff of the SD card onto comp, i dont think its letting me add files onto it, However i can add songs to it, It sucks ive only had this phone for like 2 weeks

Re: Phone Problem

Sun, 19 Sep 2010 14:04:35 GMT

how do you do the reset?

Re: Phone Problem

suze — Sun, 19 Sep 2010 14:05:58 GMT

I wonder if you inadvertantly took something off the sd card that needed to be there? Can you put everything back that was there to start with?

The only other thing to do is take it back to were you got it from for a repair.

You could try the reset first to see if that does anything.

Re: Phone Problem

suze — Sun, 19 Sep 2010 14:10:27 GMT

OK if you have got the PC Companion connect the phone up and go to the software update. It will tell you that you are up to date but if you are having problems then use the repair button which should be on screen.

If this doesn't work download Sony Ericsson Update Service and follow the onscreen instructions, from memory select your phone and then it tells you to connect the usb to the PC and then whilst holding the back button insert the usb connector into the phone. It should then read the phone and tell you that you can release the back button. You should then be able to select repair from there... but it is a step by step so pretty easy to follow.

Re: Phone Problem

Sun, 19 Sep 2010 14:31:31 GMT

okay yea im trying to update it now, im hoping it to work from here now and then i can try to get it to reset if that doesnt work hopefully

Re: Phone Problem

suze — Tue, 21 Sep 2010 13:57:15 GMT

Hey there, just wondering if you got your phone sorted after all the posts flying about the other day.