topic Re: 3g internet issue in Xperia l in XPERIA archive

3g internet issue in Xperia l

simsrana85 — Wed, 12 Jun 2013 05:46:11 GMT

I have purchased Xperia L n i have a Tata Docomo 3G sim but my phone doesnt connect to the internet but is very gud at wifi.I wish to ask that how can i eliminate this internet issue.Also its showing a R sign on signal strength what does that mean.

Re: 3g internet issue in Xperia l

Uliwooly — Wed, 12 Jun 2013 05:58:06 GMT

are you sure it's compatible with Tata Docomo? also do you have the correct APN settings?

Re: 3g internet issue in Xperia l

Henke — Wed, 12 Jun 2013 08:02:16 GMT

Try removing the proxy settings on your APN.

Settings > More.. > Mobile network > Access Point Names

Tap your internet account, usually called "[operator] Internet" or similar. Delete everything under Proxy and (Proxy) port. Save and try again.

The "r" stands for Roaming.

Re: 3g internet issue in Xperia l

simsrana85 — Wed, 12 Jun 2013 09:36:16 GMT

yes i m sure its compatible. I have asked customer care for help for APN n i have applied the same instructions but it didnt help me.can u give me some other ooption.

Re: 3g internet issue in Xperia l

simsrana85 — Wed, 12 Jun 2013 09:38:03 GMT

But i m in the same state still it is showing a R sign i dont know what does it actually means.This sign goes away once i switch on Wi Fi but again returns back once i switch off wifi .

Re: 3g internet issue in Xperia l

dearbasheer — Wed, 12 Jun 2013 14:33:21 GMT

@ simsrana85 & @ Sony Xperia Support-

I bought a brand new Sony Xperia L on last saturday. I am facing the exact same problem simsrana85 has reported. The phone shows I am in roaming even though I am in Home network. Also it is not connecting to internet properly. Most of the times it is out of connection. I even changed a new SIM suspecting a peoblem with the SIM. The problem still prevails. it is so frustrating. Hoping for a quick solution from Sony expert. I have even re installed the latest firmware. Did a factory reset as well. I love this mobile, but what good is one if it cannot connect to internet?!?

Re: 3g internet issue in Xperia l

simsrana85 — Wed, 12 Jun 2013 15:41:22 GMT

Same here wish these people could fix this soon

Re: 3g internet issue in Xperia l

dearbasheer — Thu, 13 Jun 2013 03:43:55 GMT

True....It is so frustrating. For the time being till I get a fix, I have stopped using it. Back to Samsung Galaxy S Advance. The data connecti on works like a charm and is connected 24/7. Hoping to getsimiliar experience in Xperia L soon. Apart from this problem, phone is a killer.

Re: 3g internet issue in Xperia l

dearbasheer — Thu, 13 Jun 2013 03:49:01 GMT

I too have the same data connection and "R" problem, Henke. I am user of multiple phones and small time blogger. I have tried so many of the normal trouble shooting methods to fix it. No luck. Data doesnt connect properly. It is in not connected state almost always. Once in a while it connects. "R"appears even though I am in Home network. Same phone connection works like a charm in my spare Samsung S Advance. Hoping for a permament solution, to fix this issue. You can understand, how frustrating it could be if you spend 17K on a phone and it gives close to null data connectivity...

Re: 3g internet issue in Xperia l

Uliwooly — Thu, 13 Jun 2013 03:55:34 GMT

@dearbasheer it'll be better to keep your posts on this thread instead of creating a new thread

Re: 3g internet issue in Xperia l

dearbasheer — Thu, 13 Jun 2013 04:07:53 GMT

Makes sense, but the trigger in this thread shows "Assumed Answered". So, I was forced to create a new thread. Waiting for a solution desperately.

Re: 3g internet issue in Xperia l

nagendra_badam — Thu, 13 Jun 2013 06:43:47 GMT

hi guys,

same here..

i too have R symbol in the top of the phone & internet is disconnecting continuosly.

to say clearly, a single page will open & disconnects itself for a long time.

need help from sony guys i think so..

Re: 3g internet issue in Xperia l

dearbasheer — Thu, 13 Jun 2013 06:53:53 GMT

@nagendra

Good to see a new member with the same problem

Can you also say which service provider SIM do you use? Do you face the same problem with 2G and 3G?

To be precise, mine is connected to internet on an average of 1 hour in a day. Rest of the times it is out of connectivity. Wheras the same SIM is connected all the time to 3G network in my old horse "Samsung GaLaxy S Advance". Right now, my new Xperia L is sleeping in the box while SGSA is running like a champion :smileyhappy:.

Re: 3g internet issue in Xperia l

nagendra_badam — Thu, 13 Jun 2013 07:09:31 GMT

@dearbasheer

am facing this problem with 2g tata docomo dude.

similar to u , it was working awesome in my old samsung s duos, even i was able to play youtube videos without buffering. took xperia l 3 days ago.. thinking like i have wasted a lot of money on this shitt..

still i have some more issues like camera clarity, photos coming like shaken while taking snap.

youtube videos are playing without clarity i mean some crispy look.

album photos are not visible, it shows a blank/black screen.

Hope sony helper response on this soon with a solution.

Re: 3g internet issue in Xperia l

dearbasheer — Thu, 13 Jun 2013 07:38:51 GMT

Surprisingly, all three of us who reported data issue have Docomo. But the same Docomo works fine in my Samsung mobile. Strange.

Re: 3g internet issue in Xperia l

nagendra_badam — Thu, 13 Jun 2013 07:42:21 GMT

yupp,

but the problem is , docomo ppl say that there is no problem from their side.

please check your settings, swithc off & on.. thats it..

dont know whose problem but just to suffer we paid 18k.:smileyconfused:

Re: 3g internet issue in Xperia l

dearbasheer — Thu, 13 Jun 2013 08:41:19 GMT

It is certainly not a problem with Docomo. I am using the same SIM with Samsung rightnow. No issues. I am always connected to data. And it is a new SIM. Took it just two days ago. So, I can be sure it is not an issue with Docomo or the SIM.

Re: 3g internet issue in Xperia l

simsrana85 — Thu, 13 Jun 2013 10:12:53 GMT

HI I m facing this problem with Tata Docomo 3G sim.I earlier used Sony Ericsson Xperia neo V but faced such an issue in that set.i called sony people but they say its network issue n then i contacted docomo people they say everythin is fine from here.I dont know what to do more.Also i have tried software update but no use..................... sony guys pls provide with a solution.

Re: 3g internet issue in Xperia l

simsrana85 — Thu, 13 Jun 2013 10:15:39 GMT

sorry i typed wrong its I never faced any problem with sony ericsson xperia neo v

Re: 3g internet issue in Xperia l

dearbasheer — Thu, 13 Jun 2013 10:50:25 GMT

Oh okay....I dont think it is a SIM issue. It is something to do with the phone. I guess, the phones we have is from a set that has an issue. If Sony is going to say, that the problem is with SIM, how are they going to explain "ROAMING" in Home network?!?