topic Re: Touch Problem in XPERIA archive

Touch Problem

Utosco — Sun, 05 May 2013 19:33:14 GMT

Goodevening,

I have had my Sony Xperia Z for 6 days and it's been great up till this evening.

When I touch to open applications, it doesn't respond and this happens with all apps. However the on-screen buttons and swiping through the app drawer/home screen were still working without problem and if after many tries an app opens, the in-app operation was smooth.So the problem is just in the opening apps from home screens and app drawer.

After a while I've come to notice that the apps only opens when I touch the upper left corner of the icon of the apllication. This is a bit frustrating.

Any help/suggestions would be appreciated.

Re: Touch Problem

Uliwooly — Sun, 05 May 2013 19:35:37 GMT

restart your phone and try again

also do you have any taskillers or battery apps? if you do, uninstall them > restart your phone and check again

Don't forget to mark the Correct Answers & Helpful Answers

Re: Touch Problem

Uliwooly — Sun, 05 May 2013 19:36:56 GMT

if the above sugestion doesn't work then repair your phone with SUS

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

for future reference

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Don't forget to mark the Correct Answers & Helpful Answers

Re: Touch Problem

Utosco — Sun, 05 May 2013 19:50:59 GMT

I had only DX battery saver, no task killer app, I've uninstalled the Dx battery saver and resarted but it's still the same problem

Re: Touch Problem

Uliwooly — Sun, 05 May 2013 20:03:54 GMT

repair your phone with SUS (link above) and check again

Don't forget to mark the Correct Answers & Helpful Answers

Re: Touch Problem

Utosco — Mon, 06 May 2013 00:05:36 GMT

Thanks, this helped solve the problem

Re: Touch Problem

Uliwooly — Mon, 06 May 2013 00:16:18 GMT

Anytime

Re: Touch Problem

Utosco — Mon, 06 May 2013 19:41:45 GMT

Using the update service did help for a while but this afternoon, the same problem started again

Re: Touch Problem

Uliwooly — Mon, 06 May 2013 19:47:39 GMT

then it is an app acting up, try to find out which app is it, most likely a

taskiller, antivirus, task manager, ram apps, battery apps, booster apps.

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

for future reference

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Don't forget to mark the Correct Answers & Helpful Answers