topic Re: Cannot put a phone call on speaker in XPERIA archive

Cannot put a phone call on speaker

vsp — Sun, 05 May 2013 18:04:58 GMT

I have a stupid problem with my new Xperia V. I cannot put a phone call on the built-in speaker.

If I reset the phone to factory settings and then try to use the speakerphone, it works.

But as soon as I log into my Google account on the device (and the device starts to pull software updates), the speakerphone stops working. I still can press the button, and it lights up. But the phone does not switch to the speaker.

Has anyone else experienced this problem? Are there any solutions?

Re: Cannot put a phone call on speaker

ishaan_k — Sun, 05 May 2013 18:12:55 GMT

did u recently changed ur os or updated ur phone through pc companion?

Re: Cannot put a phone call on speaker

vsp — Sun, 05 May 2013 18:17:27 GMT

After I unpacked it, I updated my phone over WLAN. When I discovered the bug, I sent it to the Sony repair center. They also said they updated it.

I can wipe my phone, then it does work. But as soon as I log into my Google account, it stops working.

Re: Cannot put a phone call on speaker

Henke — Mon, 06 May 2013 10:20:40 GMT

One thing you can try is to create a gmail test account and login using this account just to see if the problem remain or solved. Let me know if the problem still remains.

Re: Cannot put a phone call on speaker

nexium — Tue, 06 Aug 2013 14:13:24 GMT

I have the same problem. the speaker function works when the phone runs android 4.0, but when i upgrade it to 4.1 the speakerphone problem comes again.

Have you found a fix for it?

I just went to the phonestore twice today, and both times i went home whit a new cell, wich, when i upgrade it to 4.1 makes the same problem.

Re: Cannot put a phone call on speaker

vsp — Tue, 06 Aug 2013 18:47:55 GMT

I decided to get an Xperia ZR instead. It doesn't support LTE like the Xperia V, but phone providers in Germany don't offer any reasonable LTE contracts anyways. The ZR works much nicer than the V, including the speaker phone.

Re: Cannot put a phone call on speaker

ChristerT — Wed, 14 Aug 2013 08:33:06 GMT

Had this oboblem also! Factory reset fix it. (For how long?)

Noted that others reported the same error in other forums!

Re: Cannot put a phone call on speaker

Yamki — Thu, 12 Sep 2013 12:49:38 GMT

sorry for my late answer on this topic but when you encountoured this issue, Did you set your Xperia V in silent mode? Indeed I can check that if this mode is ON, it is impossible to use the speaker during a call. If you set this mode OFF you can do it easily.