topic Contacts crash while accessing and Network Detection Problem in XPERIA archive

Contacts crash while accessing and Network Detection Problem

2011chandan — Fri, 28 Jun 2013 07:22:43 GMT

Hi,

I am facing two major issues in my Xperia J.

Issue 1: My phone does not detects service provider network intermittently. Some times it detects network but does not connects to it. I am a Airtel subscriber but it does not connects to the network. (refer screen shot)

Issue 2: My contacts crash while accessing. (Screen shot attached)

Please help me on these issues on how to get them fixed.

Thanks & Regards,

Chandan

Re: Contacts crash while accessing and Network Detection Problem

2011chandan — Wed, 10 Jul 2013 06:14:37 GMT

Is there anyone who can help me on the network detection issue? I have resolved the contact crash issue.

Please reply if anyone has any idea how to fix it.

Re: Contacts crash while accessing and Network Detection Problem

Alexander1 — Wed, 24 Jul 2013 11:01:13 GMT

Good to hear that you have solved the contact crash problem. When it comes to the network problem you are experience I suggest that you check that the network mode is set on WCDMA/GSM under settings > more > mobile network > network mode. Restart your phone.

If that doesn't help I suggest that you try with another SIM card in your phone.

If the problem persists with another SIM card I suggest that you repair the phone software using PC Companion:

http://www.sonymobile.com/update

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Re: Contacts crash while accessing and Network Detection Problem

2011chandan — Wed, 24 Jul 2013 11:04:23 GMT

Thanks for your advice but I have already tried all the options but none worked.