topic Re: Any ETA for the JellyBean update in Italy? Any bugfix coming for the worldwide version? in XPERIA archive

Any ETA for the JellyBean update in Italy? Any bugfix coming for the worldwide version?

MarkMRL — Thu, 27 Jun 2013 21:56:47 GMT

See title. We haven't gotten the official update in Italy yet. Why, and when is it coming?

Also, the worldwide version installable via FlashTool has bugs, but I'm sure you know about that already. The bugs I found are the following, in order of annoyance:

1. Volume up button stops working randomly, and requires a reboot to make it work again once it "dies". This is extremely irritating. Needs fixing ASAP, for obvious reasons.

2. Videos stutter in 1080p, and no way to fix it, not even with third party video apps. Needs fixing ASAP, as this is one of the features advertised for this phone, it has to work.

3. Weird memory management. Lots of app redraws for no reason.

4. Home launcher isn't very smooth, "project butter" where?

5. Some widgets disappear after reboot, standard keyboard selection doesn't "stick" after reboot.

6. Google Voice input randomly stops working saying "I didn't catch that" after only a split second. Not sure who is at fault for this, but it's annoying. A reboot usually fixes this.

Is there a bugfix release coming? Please say yes, or I will be very disappointed in Sony Mobile as a whole.

Re: Any ETA for the JellyBean update in Italy? Any bugfix coming for the worldwide version?

roshko1991 — Thu, 27 Jun 2013 22:22:23 GMT

I have experienced all of this problems and they have been reported many times here and on xda-developers forum. My hope was .211 update but it seems to solves nothing for me so I was forced to revert to ICS in order to have more bug free firmware. The strangest thing is that the low end Samsung Google Nexus S (1GHz single-core CPU, 512MB RAM) runs Jelly Bean more smooth than the mid-range Sony Xperia S (1.5GHz dual-core CPU, 1GB RAM). Even the animation in Nexus S is more cool and complex IMHO (see this video and hopefully you'll get the point: http://www.youtube.com/watch?v=BaYeCStUXfs).

So what we do here Sony?

Re: Any ETA for the JellyBean update in Italy? Any bugfix coming for the worldwide version?

Bearings — Thu, 27 Jun 2013 22:31:12 GMT

Sony released ICS in June 2012 and it is not until November 2013 did they upload the final .55 firmware that comes with minimal bugs. Hope that this upcoming firmware update next week will bring at least some fixes.

Re: Any ETA for the JellyBean update in Italy? Any bugfix coming for the worldwide version?

roshko1991 — Thu, 27 Jun 2013 22:41:23 GMT

Given how serious is their attitude so far I doubt that the upcoming firmware will bring any urgent fixes but let's hope as you say ...

Re: Any ETA for the JellyBean update in Italy? Any bugfix coming for the worldwide version?

Bearings — Thu, 27 Jun 2013 22:47:37 GMT

I think Sony is trying to give a slightly better support. The support team has grown, used to be only Johan but now a few more are also giving some "words of encouragement" :smileylaugh:.

Re: Any ETA for the JellyBean update in Italy? Any bugfix coming for the worldwide version?

TomGreene — Thu, 27 Jun 2013 23:05:43 GMT

Just to let you know that I have running a UK generic Xperia Z on 434 the most uptodate firmware available to UK gernic or unbranded phones. It has all these faults for a couple of months; the only solution to them is to switch the phone off and reboot but they reappear within a few minutes. THe worst is the voice search not working, and unkown error in video camera essentially the phone microphone will not work at all! Lots of post on these bugs. I have been in contact with Sony Customer Support in the UK, since the begining of June and they have not been helpful at all. Their advice was to reinstall the phone's software via PC companion which I did but it did not resolve the issues. I then pointed out that there were a number of people on this site and on other sites on the internet complaining of these faults and that they all share one common deniminator they had generic or unbranded UK Xperia Z phone that run firmware 10.1.A.1.434 and that when you update or repair your phone in the UK that is the firmware installed as it is the only one availble to us. Sony then after some emails did a volte face and admitted that the faults are known faults that have been "rectified in an upcoming firmware release". I asked which one and they did not say and they could say when the next firmware release was coming except the "near future"; but gave no timeframe ie within the next 4 weeks etc. I am complaining to UK Trading Standards as the phone is defective and not fit for purpsoe I paid £540 for a "smartphone" and I bought it from Sony Mobile direct who just ignore problems. Apart from WhatsApp I am running the phone with no apps other than factory apps which are all up to date. I asked to speak to a customer service manger and they refused. Not happy complain to the customer support in your country in email that way you have a record. Sony you need to sort this out. Tom

Re: Any ETA for the JellyBean update in Italy? Any bugfix coming for the worldwide version?

Bearings — Fri, 28 Jun 2013 00:35:43 GMT

Sympathize with your situation in UK but it seems UK don't seems eager to release updates for Sony phones. Been reading a lot that UK owners irregardless of generic or not don't get updates as often. GSM Arena announced that XZ 4.2.2 had started rolling out globally yesterday, don't know when you people will get it in UK. Anyway, suggest you don't use PCC but SUS instead. PCC writes over your old firmware but SUS wipe it out to load the new firmware in whole. After SUS installation, do factory reset and clear out internal men. You will have to reload everything from scratch but I think it's worth the effort.

Re: Any ETA for the JellyBean update in Italy? Any bugfix coming for the worldwide version?

TomGreene — Fri, 28 Jun 2013 09:15:10 GMT

Thanks for the info Bearings but even SUS did not work, I just tried, it installed the same 434 firmware. The IMEI for the phone must identifiy it as a UK generic and as such will only install 434. What kills me with this situation is that Sony are (a) are not giving any helpful advice and have given contrary advice to different people (b) are just ignoring problems I see lots of others have had these problems for nearly 2 months which is terrible. A smartphone without a properly working microphone or working video camera? I see the Xperia Z is now being heavily discounted in the UK; I wonder why?

Re: Any ETA for the JellyBean update in Italy? Any bugfix coming for the worldwide version?

Thommo — Fri, 28 Jun 2013 09:33:07 GMT

The number to identify your phone is the customization number which for you and I is 1257-3921 to check dial *#*#7378423#*#* then go to Service Info then Software Info - If your number is not as above then your phones firmware is not UK Generic - UK JB generic firmware is out and if you want to flash it via Flashtools then please find my download link below which I created from my own phone

https://docs.google.com/file/d/0B-yM_qnM8ZPRUDJrRXV3OEZyeTA/edit?usp=sharing

Edit: Jusr re-read your post and I think you are talking about the Xperia Z but posting in the Xperia S section

not sure what the latest firmware for the Z is but there is 2 that I can see which 1 is the latest

Xperia Z_C6603_10.1.1.A.1.253_Global_Generic

Xperia Z_C6603_10.1.A.1.434

Re: Any ETA for the JellyBean update in Italy? Any bugfix coming for the worldwide version?

TomGreene — Fri, 28 Jun 2013 09:45:29 GMT

Thanks Thommo. My mistake where I posted my issue is for the Xperia Z phone; it was a late night unhappy with my phone post! My software version is 1269-5309_10.1.A.1.434 generic.

Re: Any ETA for the JellyBean update in Italy? Any bugfix coming for the worldwide version?

SonyForYou — Fri, 28 Jun 2013 11:49:34 GMT

Sony what do I do? I bought the phone for that would not only call, but also shoot video, play and much more, but with your new firmware is something not working. I bought my phone 1 year and 4 months ago, I still have a warranty, and I wish that it would work because the phone has paid for 415 €, where am I going to do with the non-working phone?

Re: Any ETA for the JellyBean update in Italy? Any bugfix coming for the worldwide version?

Bearings — Fri, 28 Jun 2013 14:55:21 GMT

Three options: Sell and buy 2013 phone; return to ICS or wait for next week firmware update and see what Sony does.

Re: Any ETA for the JellyBean update in Italy? Any bugfix coming for the worldwide version?

roshko1991 — Fri, 28 Jun 2013 16:32:42 GMT

Bearings wrote:
Three options: Sell and buy 2013 phone; return to ICS or wait for next week firmware update and see what Sony does.

Of course he/she can combine options 2 and 3 (after backup his/her current firmware first)