topic Re: Cannot connect to PC in XPERIA archive

Cannot connect to PC

Viktor_Tz — Thu, 27 Jun 2013 09:08:30 GMT

Hello, I cannot connect my Xperia S to PC.

I have windows XP and Xperia S 4.0.4 I tried 2 different computers, 2 cables, I even I recover the factory setings, and nothing worked.

The phone is charging the PCC has been instaled but it says that there is no connected device.

USB debuging is turned on the PCC was instaled imediately atter I plugged the phone.
I am attaching images

Re: Cannot connect to PC

alex_ncfc — Thu, 27 Jun 2013 14:49:56 GMT

Have you tried letting Windows Update search online?

If that doesn't work I'd suggest completely removing and re-installing PCC. It looks like a definite driver issue if the phone is charging when you plug it into your USB port.

You may also wish to try and manually search for and specify the driver by going into the MTP devices properties in Device Manager > Driver tab > Update driver

Re: Cannot connect to PC

Viktor_Tz — Thu, 27 Jun 2013 16:24:38 GMT

I tried both

Re: Cannot connect to PC

Sajmon — Fri, 28 Jun 2013 07:12:18 GMT

Hi Ive got the same problem, but if you only want to uptade your Xperia install Sony Uptade Service

http://www.sonymobile.com/pl/tools/update-service/

I still can not connect my phone with PC but didn't have any trouble with update.

Regards

Re: Cannot connect to PC

Viktor_Tz — Fri, 28 Jun 2013 07:12:24 GMT

OMG I NEED A SOLUTION !

HOW CAN I CONNECT WITH THE SUPPORT !?

Re: Cannot connect to PC

Alexander1 — Fri, 28 Jun 2013 12:34:32 GMT

Make sure that you have the latest Windows Media Player for XP installed on your PC. It usually helps the MTP drivers to install correctly. Also it would be good to try with another USB cable.

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