topic software hanging in XPERIA archive

software hanging

eng_evrayem — Tue, 25 Jun 2013 14:10:30 GMT

I have xperia sola form april 2013.

at first week , the software hanging many times when run any app. or game .

and one time the sola reboot and don't start again .

and changed the software - and update to ICS and same problem still to re-change software to GB again.

and now when run any app. or game more than 30 min - the backside of phone ( under camera ) be very hot and show me message of " force close " for app. and must be shutdown phone and restart again.

and also hanging when active the sound of ( making screen selection ) and ( unlock screen )- it can run the order and sound togither

So i think - this problem at processor - and also RAM ( total space 300 MB ) and free about ( 80 to 120 MB )

Re: software hanging

Alexander1 — Fri, 28 Jun 2013 08:06:10 GMT

Sorry to hear about your problems. First of all you can try to start the phone in safe mode. When in safe mode none of your downloaded 3rd party apps will be available. You start your phone in safe mode by tapping the menu button continuously during the startup.

If the problems persists in safe mode I recommend that you repair your phone software using PC Companion:

http://www.sonymobile.com/update

And if a repair of the phone software doesn't solve your problem you should have your phone examined by a service center. Please contact your local support for more info:

http://www.sonymobile.com/global-en/support/contact-us/

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