topic Re: My email doesn't update itself in XPERIA archive

My email doesn't update itself

Fri, 17 Sep 2010 06:03:34 GMT

I just got my Xperia x10 mini pro today and so far I have noticed that my email doesn't update itself, I have to do it manually but it seems like the phone should be able to do that. I use a hotmail account on my phone and I would like to know if the email can update itself, if I have to wait for 2.1 to have this problem resolved or if it's just something that I'm missing. And sometimes the phone will say "Does not connect" when I do try to update it but it hasn't done it in the last few hours. In addition, there isn't any change in my real email account. I could read an email on my phone and still half an hour later that very same email will be considered new and unread. Is there any way to solve these issues?

Re: My email doesn't update itself

suze — Fri, 17 Sep 2010 07:59:37 GMT

In the email app, if you go to Menu>Account Settings>Email Check Frequency... what are you set up for?

Re: My email doesn't update itself

Fri, 17 Sep 2010 14:39:26 GMT

I can't access it, I've already tried. In the main window where I can look at my outbox, inbox and such, nothing comes up for the menu at all. When I go into my inbox and press the menu button, all that comes up is "delete several". When I'm in an actual email and I press the menu button, nothing happens. There doesn't seem to be any settings for the email on the phone unless you're talking about a different place in the phone such as the actual Settings on the phone. I didn't entirely get what you were saying but I'm set up with Hotmail, I don't use gmail.

Re: My email doesn't update itself

suze — Fri, 17 Sep 2010 15:01:08 GMT

Hello again, the details I gave were for the X10 big but I assumed it would be similar in the mini, clearly another difference between the two phones!

In the mini if you select the Settings icon does it give you access to your mail settings there?

This is where it gets tricky not having the same phone in front of me to play with.

Perhaps this is where I step back and let someone else can step in and help who has a mini.

Re: My email doesn't update itself

Fri, 17 Sep 2010 15:36:03 GMT

Yeah, I would figure the same myself but this would make the situation more tricky. I looked at my settings and unless I've looked in all the wrong places, I haven't found anything there either. I'll try to repost this post in the mini community since I doubt a mod will move it.

I have moved it but if anyone else would like to suggest more help or suggest a great email app for my situation, please feel free to do so, I could use all the help I can get.

Re: My email doesn't update itself

suze — Fri, 17 Sep 2010 16:20:04 GMT

I'm sorry I couldn't help you more.

The other alternative is a to use an email app from the market. I actually use something called K9, its a freebie and I have got on really well with it. I actually had deleted the data from my stock app but I reinstated it to see if I could figure out what your problem was... epic fail on my part:smileywink:

Re: My email doesn't update itself

Fri, 17 Sep 2010 17:53:26 GMT

It's totally okies, it is a baffling issue! Sony Ericsson should have been smarter about this, I might look for an email app on the market, I feel a bit more confident getting them and not worry they'll be useless because I use Tweetcaster over my Twitter Timescape purely because it's more well rounded. And I have heard of K9 as well from others so I will check it out. Just sucks that my phone stock email app couldn't handle this.

Re: My email doesn't update itself

Sun, 19 Sep 2010 14:26:18 GMT

I've tried K-9 mail and it's horrible! I took it off almost as fast as I added it. I doesn't update, still same POP issues and everything. Is there anything else I can use? Is there a better app for emailing that I should look for when x10 series upgrades to 2.1 or am I stuck with this crappy email service simply because I don't want to use gmail? I had a Window Mobile phone previously and that did everything perfectly (I'm aware that Windows owns hotmail so that's probably why), I want service like that again.

Re: My email doesn't update itself

suze — Sun, 19 Sep 2010 14:44:48 GMT

Once I got K9 set to my liking I haven't looked back, but I have also heard good things about Maildroid. You could give that a go, think its a freebie.

Re: My email doesn't update itself

Sun, 19 Sep 2010 22:31:18 GMT

there must be an option to set the frequerncy your mail is checked - either in the properties for the individual email,account or in the sync options.

Just becasue it's not where you'd expect it to be, doesn't mean it's not there - are you sure there is no settings tab in the email menu?

I must admit that these phones do seem to work best with gmail.

How about this for an option.

Set up a forwarder on your hotmail account to send it to a new gmail account then set that up on the phone.

On your gmail account, in the settings, change the reply from address to your hotmail one.

Instant 'push email' and no need to worry about sync problems

Re: My email doesn't update itself

Mon, 20 Sep 2010 03:25:41 GMT

I've looked at all the settings for the email on the phone and I haven't found anything yet to look for the frequency of checking. I don't want to forward mail because unless I never have to look at my gmail ever and when I reply, read, and delete, it all acts the same on my hotmail, I don't want it because I only have my gmail account strictly so I can use the android market and to keep the phone functional. I'm looking at Maildroid but I want to read reviews on it and I had bad luck with K9, a well known and well liked app so I'm cautious with MailDroid. And will maildroid solve my POP issues or will it still be the same where I have to repeat my actions on both the phone and the computer like I do now?

Re: My email doesn't update itself

Mon, 20 Sep 2010 04:23:50 GMT

Just out of curiosity... have you tried calling SE Xperia hotline? They might be able to help you.

Re: My email doesn't update itself

Mon, 20 Sep 2010 09:34:02 GMT

have a look in the sync settings -

menu/settings/data synchronisation - it may be in there

Re: My email doesn't update itself

suze — Mon, 20 Sep 2010 09:49:59 GMT

The user has got a mini, so the layout is different. From the Mini manual it looks like Settings>Sony Ericsson>Email

It also says in there to update your inbox tap the (curly arrow) update button so I wonder if it doesn't have an auto update function. Might be one of the things paired down on the mini's. Whereas in the X10 large manual it does mention email check frequency.

Re: My email doesn't update itself

Mon, 20 Sep 2010 10:28:34 GMT

my sis in law has a mini - that's what she told me

Re: My email doesn't update itself

Mon, 20 Sep 2010 14:34:05 GMT

Its not the phone that is the problem. It is hotmail I think. I had the same problem with my X10. Saw on various websites that people were having same problem on different phones and various comments on problems with hotmail. I moved to aol email address and have had no problems with it.

Re: My email doesn't update itself

Sun, 26 Sep 2010 04:09:58 GMT

I haven't called the hotline but I figured they'd give me the run-around and I would still wind up back here. Don't seem they hire the brightest of people.

Re: My email doesn't update itself

Sun, 26 Sep 2010 04:52:51 GMT

You just figured that out?! lol

Re: My email doesn't update itself

Sun, 26 Sep 2010 04:55:08 GMT

I try to look for silver linings and give benefits of a doubt ^.^

Re: My email doesn't update itself

Sun, 26 Sep 2010 04:56:42 GMT

I looked there and there's nothing about auto updates that I have found. Thank you for the help tho! I woulda been pretty lost otherwise.