Miro screen unresponsive

mikeme92 — Sun, 23 Jun 2013 12:41:45 GMT

So ive had this phone for less than a year and the touchscreen seems dead?

it turns on and gets to the unlock screen,But i cant unlock it with the pattern or make emergency calls neither ?

Nothing on the screen seems to work

its on contract and have had it for less than a year so is it under warranty or something vodafone sort out ?

Re: Miro screen unresponsive

Alexander1 — Wed, 26 Jun 2013 10:05:41 GMT

To rule out any software problems you can try to repair the phone software using the program PC Companion:

http://www.sonymobile.com/update

In PC Companion, click start under Support Zone > start under Update phone > select Repair phone (in blue text) > Do all this without having the phone connected to the PC.

Then follow the instructions given to you in the program.

If the problem persists you should send your phone to service for repair. Please contact your local support for more information:

http://www.sonymobile.com/global-en/support/contact-us/

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Miro screen unresponsive

Re: Miro screen unresponsive