topic Re: Neo V goes in Boot-loop after Bluetooth Switch On on ICS in XPERIA archive

Neo V goes in Boot-loop after Bluetooth Switch On on ICS

raghuraj_nanda1 — Sun, 28 Apr 2013 14:25:25 GMT

I have updated my Neo V to ICS from GB. As informed by Sony ICS ROM is bit slow and performance is affected too & Sony also informed customers that Xperia 2011 Phones are not going to have JB update. I AM OK WITH THAT.

But they never informed us that ICS ROM would be unstable to the extent that it can fail at any point of time. The Latest ROM of ICS goes in Boot-loop afer some switch on & off of Bluetooth, I have to flash the phone thrice thru SUS. I am unable to understand if a ROM can crash at any point, then what's the difference between Stock ROM (which needs approval at various points, at lest Sony Says that). If a ROM has serious Bugs which needs to be removed a OTA update is must. Dear Sony you need to learn to keep your promises by not just releasing ICS but a stable ROM of ICS.

If these are the service standards & build quality of Sony phones I think one should prefer cheap china phones instead.

Can some one from Sony help me doing away with boot-loop due to Bluetooth on ICS?????

Re: Neo V goes in Boot-loop after Bluetooth Switch On on ICS

Samuel1 — Tue, 30 Apr 2013 12:35:49 GMT

This is not a general issue with this firmware. If your phone still has these issues after a software repair you should send in the phone to a service center as there is not much you can do by yourself to solve this.

Contact your local Xperia Support for more information:

http://www.sonymobile.com/global-en/support/contact-us/

Re: Neo V goes in Boot-loop after Bluetooth Switch On on ICS

raghuraj_nanda1 — Tue, 30 Apr 2013 17:00:58 GMT

Dear Samuel,

If its not general issue with the firmware " how come my phone's bt works fine for some on/off cycles and one file day the phone goes in bootloop?" if its HW issue it should remain there after repair with SUS & not work smoothly for some bt on/off cycles.

Please clarify..

Re: Neo V goes in Boot-loop after Bluetooth Switch On on ICS

Samuel1 — Thu, 02 May 2013 07:53:42 GMT

A generic issue is in my world something that affects all units of a specific model. I would still recommend that you send in the phone to a service center so they can take a look at it.

Re: Neo V goes in Boot-loop after Bluetooth Switch On on ICS

Prakash552 — Sun, 05 May 2013 15:02:32 GMT

This is a general problem in .587 update....even sony send me a private messege when I post this problem in neo v section...dont misguide ur customer...pls....

Re: Neo V goes in Boot-loop after Bluetooth Switch On on ICS

nabs — Tue, 07 May 2013 15:27:23 GMT

Samuel, this is a general issue and happened with me too.

This bug seems to have plauged all the Xperia 2011 that are on ICS.

Frankly, now I have lost all hopes of any bug fix as well as trust on Sony.

Re: Neo V goes in Boot-loop after Bluetooth Switch On on ICS

Amish — Wed, 08 May 2013 06:52:03 GMT

Hi Raghuraj,

The exactly same problem i have faced twice in 3 months.

Firstly, when i switched on USB Tethering

Secondly, when i switched on Bluetooth.

I sent my phone to a local repair shop both times and they charged me quite a lot to get the software updated as he himself sent it to sony service center.

CAN YOU PLEASE LET ME KNOW ANY OTHER PROCESS( FLASHING or ROOTING with a stable ROM) so that the next time if it occurs( which i am quite sure it will !!), then i can atleast do it by myself rather than spending bucks on it.

Thanks in adavnce

Re: Neo V goes in Boot-loop after Bluetooth Switch On on ICS

raghuraj_nanda1 — Mon, 20 May 2013 16:53:47 GMT

Hi Amish,

Actually I have stopped using Bluetooth due to this error.

& I sworn to god that I WONT BUY / Suggest any one to BUY Sony Phones.

U may try CM10 Stable ROM of JB for NeoV but for that you need to unlock your BL (Which may void your warranty!!!!! sorry a minor correction "can some one explain what is "WARRANTY" to SONY ppl?".

Re: Neo V goes in Boot-loop after Bluetooth Switch On on ICS

raghuraj_nanda1 — Mon, 20 May 2013 16:57:49 GMT

Dear Samuel,

THANKS A LOT FOR YOUR GREAT SUPPORT TO SONY............

BTW can you comment on the build quality of sony phones?? (As I have seen 50+ ppl with same bootloop complain in this forum).

Once again thanks a lot for helping me opening my eyes....

Re: Neo V goes in Boot-loop after Bluetooth Switch On on ICS

gourav53 — Thu, 26 Sep 2013 06:41:36 GMT

My phone goes into a boot loop after switching on Bluetooth what to do now can I do it on my own because I have no recourse to go out on service center it is the worst phone I have ever used..dnt buy Sony its a headache....

Re: Neo V goes in Boot-loop after Bluetooth Switch On on ICS

AB1980 — Wed, 16 Oct 2013 11:15:48 GMT

i am also facing the same problem. i already repair through pc companion last week. but same problem facing agai

Re: Neo V goes in Boot-loop after Bluetooth Switch On on ICS

1995 — Sun, 10 Nov 2013 11:48:31 GMT

My Xperia neo v has problem after updating android 4 when I try to on Bluetooth it suddenly rebooting again and again please give me solution

Re: Neo V goes in Boot-loop after Bluetooth Switch On on ICS

Sony_Made_toys — Sun, 02 Nov 2014 14:26:26 GMT

My Phone as well goes boot loop stuck after tried turn on bluetooth or wifi, and million customer complained and disappointed afer buy xperia products and their services toi slow and cant repairing until Now!!!!!
Think twice....to buy this product !!
I have China product it is better than sony until Now!!
I suggest never ever buy sony xperia or u will be disspointed,
I won't buy sony anymore...this is first and the last!!!
sony only care the money! Therefore they have app name re circle, now my Sony just like din the house
never ever this happened to you!!
JANGAN PERNAH BELI SONY XPERIA... Wont buy it
SONY. MAKE TOYS

Re: Neo V goes in Boot-loop after Bluetooth Switch On on ICS

sandeep_mysore — Tue, 07 Apr 2015 11:05:28 GMT

I am also using Sony Xperia Neo V. It is common issue across all the Xperia Neo V devices.

I have flashed my device for the 6th time.

Please look into the issue and come with the fix.

Can anyone from sony pay attention and resolve this issue ?

Re: Neo V goes in Boot-loop after Bluetooth Switch On on ICS

Vishwa98 — Fri, 29 May 2015 14:13:08 GMT

I'm also facing the same problem pls pls pls pls pls pls tell me the solution if any pls....