topic Re: Music player stuttering problem in XPERIA archive

Music player stuttering problem

k_nice — Fri, 21 Jun 2013 08:43:40 GMT

Has anyone experienced stuttering when listening to music with the Walkman app?

problem occurs with different headphones
occurs when playing songs from both SD card and internal storage

Any thoughts?

Re: Music player stuttering problem

Alexander1 — Mon, 24 Jun 2013 09:25:44 GMT

Make sure you have the latest available update for your device:

http://www.sonymobile.com/update

If you have the latest update I recommend that you go into settings > apps > the "all" tab > Walkman > clear data. If you have two Walkman apps, then clear data for both of them.

Restart your phone and try again.

Is it the same with all the songs/file format you are playing?

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Re: Music player stuttering problem

k_nice — Tue, 25 Jun 2013 08:11:26 GMT

Hey

That didn't work. And i only use mp3's.

Next step?

Regards

Edit: i just downloaded winamp, same problem.

Re: Music player stuttering problem

kaushikpanchal — Tue, 25 Jun 2013 09:46:43 GMT

Me too facing the same issue, the music just stops playing the player still indicates its playing but can't hear anything, then I'd stop the player and start again and the different song starts playing from which I started listening to music.

Re: Music player stuttering problem

Johan — Wed, 26 Jun 2013 09:00:37 GMT

Which build number are you running on?
Have you tried reinstalling the phone software using SUS?

Re: Music player stuttering problem

k_nice — Wed, 26 Jun 2013 16:44:39 GMT

12.0.A.1.257

How do I reinstall the phone software? Is that a reset?

And I did some more testing: problem doesn't occur when playing music without a headset. So I guess it's rather the hardware than the software, right?

Re: Music player stuttering problem

k_nice — Thu, 27 Jun 2013 08:30:26 GMT

I have to take back that last one: it does occur when playing without a headset.

Frequency and intensity are very irregular: sometimes I can listen to 4-5 songs without any problems, but then from the moment the first stutter appears, it usually keeps coming. Last song I was playing (without headset) just stopped in the middle, then started playing again (from the moment it stopped).

Re: Music player stuttering problem

k_nice — Sun, 30 Jun 2013 11:01:41 GMT

I reinstalled the software, no progress. Please tell me what to do.

Re: Music player stuttering problem

k_nice — Thu, 04 Jul 2013 09:25:41 GMT

I think I know what the problem is: I found out that the dropping/picking up of wifi signals interferes with other apps. When I'm listening to music and the phone drops/connects the signal, the music stutters. When I'm playing a game, same problem: visuals tend to slow down... Really annoying.

Just in case somebody from Sony should be interested of course.