topic Re: Xperia arc bugs in XPERIA archive https://community.sony.com.mk/t5/xperia-archive/xperia-arc-bugs/m-p/3071744#M265245 <HTML><HEAD></HEAD><BODY><P>There are a few things you can try. </P><P></P><P>You can format your SD-card. Go to settings &gt; storage &gt; unmount SD card &gt; erase SD card. Don't forget to move all the files you want to keep to your computer before you do this. Move back all the files and try again. </P><P></P><P></P><P>If the problem persists you can try to clear data for gallery/album, music player and media storage under settings &gt; apps &gt; the "all" tab. Then restart the phone and try again. When you have cleared data for media storage it take some time for the phone to read in all you files again. </P><P></P><P>And if the problem problem still persist you should try to update/repair the phone software using the program PC Companion: </P><P></P><P></P><P><A class="loading" href="http://www.sonymobile.com/update" title="http://www.sonymobile.com/update" rel="nofollow noopener noreferrer">http://www.sonymobile.com/update</A></P><P></P><P></P><P><EM><SPAN lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial','sans-serif'; color: blue; background: white;">What are your thoughts about this forum?</SPAN> <SPAN lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial','sans-serif'; color: blue; background: white;">Let us know by doing this short </SPAN><SPAN style="font-size: 10.0pt; font-family: 'Arial','sans-serif'; color: blue; background: white;"><A href="http://surveys.opinion-8.com/SE/SF/en" rel="nofollow noopener noreferrer">survey.</A></SPAN></EM></P></BODY></HTML> Mon, 24 Jun 2013 10:40:58 GMT Alexander1 2013-06-24T10:40:58Z Xperia arc bugs https://community.sony.com.mk/t5/xperia-archive/xperia-arc-bugs/m-p/3071743#M265244 <HTML><HEAD></HEAD><BODY><P>Hi! Sony I've been using Xperia arc s Lt18i and I'm facing the problem: the phone delete photos and music automatically.What should I do?</P></BODY></HTML> Fri, 21 Jun 2013 06:46:32 GMT https://community.sony.com.mk/t5/xperia-archive/xperia-arc-bugs/m-p/3071743#M265244 Julianwaynsen 2013-06-21T06:46:32Z Re: Xperia arc bugs https://community.sony.com.mk/t5/xperia-archive/xperia-arc-bugs/m-p/3071744#M265245 <HTML><HEAD></HEAD><BODY><P>There are a few things you can try. </P><P></P><P>You can format your SD-card. Go to settings &gt; storage &gt; unmount SD card &gt; erase SD card. Don't forget to move all the files you want to keep to your computer before you do this. Move back all the files and try again. </P><P></P><P></P><P>If the problem persists you can try to clear data for gallery/album, music player and media storage under settings &gt; apps &gt; the "all" tab. Then restart the phone and try again. When you have cleared data for media storage it take some time for the phone to read in all you files again. </P><P></P><P>And if the problem problem still persist you should try to update/repair the phone software using the program PC Companion: </P><P></P><P></P><P><A class="loading" href="http://www.sonymobile.com/update" title="http://www.sonymobile.com/update" rel="nofollow noopener noreferrer">http://www.sonymobile.com/update</A></P><P></P><P></P><P><EM><SPAN lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial','sans-serif'; color: blue; background: white;">What are your thoughts about this forum?</SPAN> <SPAN lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial','sans-serif'; color: blue; background: white;">Let us know by doing this short </SPAN><SPAN style="font-size: 10.0pt; font-family: 'Arial','sans-serif'; color: blue; background: white;"><A href="http://surveys.opinion-8.com/SE/SF/en" rel="nofollow noopener noreferrer">survey.</A></SPAN></EM></P></BODY></HTML> Mon, 24 Jun 2013 10:40:58 GMT https://community.sony.com.mk/t5/xperia-archive/xperia-arc-bugs/m-p/3071744#M265245 Alexander1 2013-06-24T10:40:58Z