topic Re: Exchange Folder Sync in XPERIA archive

Exchange Folder Sync

pratha — Thu, 20 Jun 2013 09:18:03 GMT

Hi there,

Been using Sony phones since X10 and currently using XZ.

Couple of questions...

1. I would like to know how can I setup Exchange/Corporate email client such that I can sync and notified of emails in the sub-folders?

2. When STAMINA mode is turned on, the notification light shows white colour only regardless of the application settings. Eg. In Whatsapp I've set as to show blue, but when screen is turned off, it shows as white colour and the moment you press the power button it turns as blue. Is it a bug or something?

I'm using Android v4.1.2 / .253 software version.

Thanks.

Re: Exchange Folder Sync

pratha — Mon, 24 Jun 2013 01:19:06 GMT

Seriously? No one from Sony to reply?

Re: Exchange Folder Sync

GeoffH — Mon, 24 Jun 2013 01:59:53 GMT

I'd have to research this but I very much doubt that you can do what you are asking, linking the default email client to a MS Exchange server would require integration to a level that is not supported

Now there may be email clients on the PS that can do this - I believe there's one called outlook - I'll take a look, perhaps you can research this also

https://play.google.com/store/apps/details?id=com.outlook.Z7&feature=search_result#?t=W251bGwsMSwxLDEsImNvbS5vdXRsb29rLlo3Il0.

Re: Exchange Folder Sync

pratha — Mon, 24 Jun 2013 02:55:37 GMT

Thanks for your answer.

Outlook.com application is for Microsoft's own exchange solution (Office 365, Hotmail, etc.) and not for corporate.

So you are saying that the default email client bundled is usless? Why would Sony need to keep it then?

Re: Exchange Folder Sync

GeoffH — Mon, 24 Jun 2013 02:58:25 GMT

I've never explored it but I'd have assumed that the outlook android app can interface with MS Echange server in a corporate environment - isn't that what you are asking for

Re: Exchange Folder Sync

pratha — Mon, 24 Jun 2013 03:05:16 GMT

I did try out that application and it wouldn't connect to corporate enviroment (the Exchange server hosted in your office and not in the cloud).

Nope, My question is how can I setup the default email client so that I can sync (push email) and get notified when email arrives in the subfolders as well. I've server side rules which moves the emails to their designated subfolders. All I managed to do is to setup the default email client to sync and get notified when an email is in the inbox.

Re: Exchange Folder Sync

GeoffH — Mon, 24 Jun 2013 03:11:24 GMT

from what I understand the default email client with android is basic so you've probably already streched to it's limit

Although I no longer have a corporate email (retired) I'm pretty sure you will find one that supports your needs - very surprised the Outlook doesn't

Re: Exchange Folder Sync

pratha — Mon, 24 Jun 2013 03:20:37 GMT

Yea, Outlook.com application doesn't support.

There are couple of applications out there in PS, but the point is,

1. They aren't free (they are actually quite expensive).

2. They doesn't integrate the calendar into stock (they usually have their own calendar), which makes you to have multiple calendar widgets for you to look at.

I mean, I don't see a point why Sony haven't taken initiative to do this basic subfolder sync and notify or at least provide an application that can do the stuff for free!

Re: Exchange Folder Sync

GeoffH — Mon, 24 Jun 2013 03:37:30 GMT

isn't the email app from google ?

if you are using corporate email surely your company should be footing the bill and even doing the install for you - why are you having to do this on your own - just asking

and why should Sony be providing you with a corporate email client for free - it's actually not their business - just saying

anyway hope you get it sorted

Re: Exchange Folder Sync

pratha — Mon, 24 Jun 2013 03:43:44 GMT

The APK named as "SemcEmail.apk" which suggests it could be a modified version of Google's.

Well, you might be right in certain companies, but people buy Smartphones is to use it as a Smartphone. Corporate email support is one of the essentials in the current trend. I remember when I first bought X10, it was bundled with Moxier Mail (paid) which does this job pretty decently. But when I upgraded to the next android version, it was removed.

Re: Exchange Folder Sync

pratha — Wed, 26 Jun 2013 01:19:54 GMT

So no one from Sony knows about it!

So much for the smartphone!!!

Re: Exchange Folder Sync

Zann_H — Wed, 26 Jun 2013 02:55:21 GMT

I don't have any issue with syncing sub folders on my Z. to view the folder on Z, you need to click the "inbox" on the top left and select "show all folders".

however but i don't get notifications on any new email in subfolders. what's even stranger is that i don't even get a notification on the Outlook desktop if the mail goes directly into the subfolder. i think the issue is with outlook itself, since it doesn't show any notification. you only see the indicator on the folder icon when you expand the"inbox" in the mail outlook app.

Re: Exchange Folder Sync

egners — Wed, 04 Sep 2013 16:30:06 GMT

In default email client open the folder you want to sync. Click sync options in the menu. This is for the folder and default is set to manual. Just change it to what you want.

Re: Exchange Folder Sync

Rickard — Thu, 05 Sep 2013 08:08:31 GMT

As Zann.H and egners says, you can enable push for a subfolder (open folder, tap menu, Sync options, Check frequency) but you will not get a notification from the phone when an email arrives to a subfolder.

Not sure if other clients have this but you could try Moxier, RoadSync or NitroDesk and see if they have alerts for subfolders.

Regarding notification LED you can use this app to change the LED for certain apps: https://play.google.com/store/apps/details?id=com.rundgong.illuminationcontrol.

Select Xperia U/J as phone model in the app.

Re: Exchange Folder Sync

LeifH — Sun, 15 Sep 2013 09:28:13 GMT

Some of the subfolders seem to sync, but not all, or at least I cant see them.

When I tap "Show all folders", I only see like 30 of them, the rest is nowhere to be found?

Even though i have them in Outlook client, I can see them in Webmail, I have mail in the folders that is within the one month timeframe that I have synced.

/Leif

Re: Exchange Folder Sync

Rickard — Mon, 16 Sep 2013 12:56:33 GMT

Not sure what could cause this problem. Can you see the missing folders when using another client like RoadSync or Moxier?

Re: Exchange Folder Sync

LeifH — Mon, 16 Sep 2013 16:48:44 GMT

I was able to see all the folders on my old phone when using touchdown.

Re: Exchange Folder Sync

Rickard — Tue, 17 Sep 2013 07:52:09 GMT

What version of Microsoft Exchange are you using at your company? Do you have an extreme amount of subfolders?

Re: Exchange Folder Sync

LeifH — Tue, 17 Sep 2013 08:09:01 GMT

We are running Exchange 2010, and it currently lists about 30 of my maybe 100 folders.

/Leif

Re: Exchange Folder Sync

Rickard — Tue, 17 Sep 2013 08:47:56 GMT

Using MS Outlook, try moving all email folders to a local pst-file and then move them back to the account again and see if that helps. If not, which software version do you have in the phone?