topic Re: please reply soon in XPERIA archive

please reply soon

anil_85 — Tue, 09 Jul 2013 06:31:56 GMT

i bye Sony Xperia Z Purple Mobile Phone on march 2013 but that was default peace so in replace that. i got my new peace on 26 june 2013.

when my phone wet by rain and headphone slot was open after that my speaker phone are stop working can i replace this phone or what can i do for that problem

Re: please reply soon

Uliwooly — Tue, 09 Jul 2013 06:36:42 GMT

if the flaps were open and water leaked or got in then there's not much you can do as this is not covered by warranty, but you can take your phone to a sony repair center and check how much they will charge you to repair your phone

Re: please reply soon

anil_85 — Tue, 09 Jul 2013 07:08:09 GMT

but i went to my nearest service center but thay denied to help me to replace or repair my phone that saying that, in headphone slot that white patch shows red now

i am really dont know what can i do?

Re: please reply soon

Uliwooly — Tue, 09 Jul 2013 07:16:28 GMT

perhaps they thought you were asking if your warranty will cover it, instead you have to ask them how much it will cost to fix your phone, or contact Sony, if the motherboard was affected it will cost you almost as much as a new phone.