topic Re: Wt19i main camera problem in XPERIA archive

Wt19i main camera problem

apuli — Wed, 19 Jun 2013 12:01:10 GMT

Hi,

whenever i take photo on my mobile, it focuses only the center portion of the canvas and all four corners are getting blurred. Whether it is a problem related to firmware or lens? i am attaching a sample photo, please comment.

Thanks

Re: Wt19i main camera problem

Samuel1 — Thu, 20 Jun 2013 08:55:54 GMT

Hm, the picture doesn't seem to work. Can you upload it again?

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Re: Wt19i main camera problem

apuli — Thu, 20 Jun 2013 09:49:45 GMT

Re: Wt19i main camera problem

Samuel1 — Thu, 20 Jun 2013 09:51:47 GMT

Have you cleaned the lens? Might be dust on the sides of the lens which makes this.

If you have, try to repair the phone software via PC Companion:

http://www.sonymobile.com/update

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Re: Wt19i main camera problem

apuli — Thu, 20 Jun 2013 10:02:10 GMT

Yes, I have cleaned the lens many times.

OK, I will try to repair the Phone using PC companion, later today.

By the way is there any help/steps to be followed available to repair? (I don't remember that I have seen a repair option in the PC companion, i will check today).

thanks.

Re: Wt19i main camera problem

Samuel1 — Thu, 20 Jun 2013 11:21:30 GMT

Not sure if there's a guide, but here's how you do it

Click Support Zone > Update phone software > Repair phone software.

Follow the guide.