topic Broken can't charge in XPERIA archive https://community.sony.com.mk/t5/xperia-archive/broken-can-t-charge/m-p/3065697#M260847 <HTML><HEAD></HEAD><BODY><P>Hi, my name is Stacy, this is my first sony phone although we have had several in our household. I am currently unable to use my phone (xperia z)as the little metal pin that is in where you plug the charger in snapped off after only having had the phone for 1 month, leaving me unable to charge my device. I contacted my service provider( vodafone) and was told this was wear and tear and basically my fault. I'm having quite a lot of difficulty finding anyone to fix it as they all say it's too new. My provider will gladly send it to their techs to look at but at a cost to me because it's my fault. I'm not sure how plugging the charger in every second day for a month caused the pin to break off, has anyone else had this problem. Is there a warranty period and is this issue covered by it? </P></BODY></HTML> Fri, 31 May 2013 01:00:18 GMT Stacy22 2013-05-31T01:00:18Z Broken can't charge https://community.sony.com.mk/t5/xperia-archive/broken-can-t-charge/m-p/3065697#M260847 <HTML><HEAD></HEAD><BODY><P>Hi, my name is Stacy, this is my first sony phone although we have had several in our household. I am currently unable to use my phone (xperia z)as the little metal pin that is in where you plug the charger in snapped off after only having had the phone for 1 month, leaving me unable to charge my device. I contacted my service provider( vodafone) and was told this was wear and tear and basically my fault. I'm having quite a lot of difficulty finding anyone to fix it as they all say it's too new. My provider will gladly send it to their techs to look at but at a cost to me because it's my fault. I'm not sure how plugging the charger in every second day for a month caused the pin to break off, has anyone else had this problem. Is there a warranty period and is this issue covered by it? </P></BODY></HTML> Fri, 31 May 2013 01:00:18 GMT https://community.sony.com.mk/t5/xperia-archive/broken-can-t-charge/m-p/3065697#M260847 Stacy22 2013-05-31T01:00:18Z Re: Broken can't charge https://community.sony.com.mk/t5/xperia-archive/broken-can-t-charge/m-p/3065698#M260848 <HTML><HEAD></HEAD><BODY><P>If it's classified as external damage or wear and tear damage it won't be covered by warranty. You however still contact your local Xperia Support for information on a service center you can contact to get a cost proposal for the repair.</P><P></P><P><A class="loading" href="http://www.sonymobile.com/global-en/support/contact-us/" rel="nofollow noopener noreferrer">http://www.sonymobile.com/global-en/support/contact-us/</A></P></BODY></HTML> Fri, 31 May 2013 14:00:15 GMT https://community.sony.com.mk/t5/xperia-archive/broken-can-t-charge/m-p/3065698#M260848 Samuel1 2013-05-31T14:00:15Z