topic Re: acro s restarting.. in XPERIA archive

acro s restarting..

judz_pettie — Sun, 12 May 2013 15:34:37 GMT

Hi sony! While I am using my acro S, i will suddenly restart then when i will use it again, it shows "android processor not responding or not working" is there a way to fix this one? or is there something wrong with my phone? pls help.. thanks!

Re: acro s restarting..

Uliwooly — Sun, 12 May 2013 15:50:08 GMT

this could be an app acting up, it could be a software bug it could be a faulty sim card.

you could start by repairing your phone with SUS or PCC and do NOT install any

taskillers

task managers

antinvirus

battery apps

ram apps

booster apps

Don't forget to mark the Correct Answers & Helpful Answers

Re: acro s restarting..

Uliwooly — Sun, 12 May 2013 15:50:17 GMT

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Don't forget to mark the Correct Answers & Helpful Answers

Re: acro s restarting..

judz_pettie — Mon, 13 May 2013 23:24:22 GMT

Thanks for the answers! I'll try it once i bought a SD card.. thanks so much again!

Re: acro s restarting..

Uliwooly — Tue, 14 May 2013 00:22:00 GMT

keep us updated

Re: acro s restarting..

sandu_222 — Tue, 09 Jul 2013 19:03:37 GMT

hello.

have you solved your problem? if yes, how?

I have an Acro S, and I have the same problem.

If I turn ON data traffic, it will restart as often as it will want. with data off it seems to be working fine.

after few months of discussions with sony, and after doing repair, soft and hard reset there seems to be no change.

I changed my sim card from another service provider (another SIM, another operator) and it works as it should.

could someone tell me what could be wrong with the service provider?

btw, I already replaced a sim card on my service operator.

Re: acro s restarting..

Uliwooly — Tue, 09 Jul 2013 19:06:59 GMT

is it a regular MICRO sim card or did you trimmed a SIM card?

Re: acro s restarting..

sandu_222 — Wed, 10 Jul 2013 20:25:22 GMT

It's original mini sim on both operators.

Re: acro s restarting..

Uliwooly — Wed, 10 Jul 2013 21:24:11 GMT

so the Xperia Acro S use a mini not micro SIM ?

Re: acro s restarting..

sandu_222 — Thu, 11 Jul 2013 06:40:44 GMT

yes

Re: acro s restarting..

Uliwooly — Thu, 11 Jul 2013 06:45:57 GMT

have you repair your phone with SUS?

Re: acro s restarting..

sandu_222 — Thu, 11 Jul 2013 08:36:22 GMT

yes, already did a soft reset, then a hard reset, then after discussing with sony support representative I did a repair with PC Companion which also updated my software version

no succes.

with one service provider it works great, when I put my service provider sim, it starts restarting