topic Re: 32GB µSD-Card not recognized at all in XPERIA archive

32GB µSD-Card not recognized at all

Reaper36 — Mon, 27 May 2013 17:17:01 GMT

Hello,

I just got my new Xperia L today and I am quite happy with it,

but somehow it does not detect my µSD-Card.
(http://www.amazon.de/gp/product/B006LX2QE8/ref=oh_details_o04_s00_i00?ie=UTF8&psc=1)

In the sd-card menu entries it only says "Enter SD-Card".

I tried to reformat the card with the computers card reader to FAT32 or to delete the partition completely using gparted,

it still does not show on the phone.

I am happy for any suggestions.

With kind regards

Markus

Edit: Got the wrong link for the sd-card, now it is the right one.

Re: 32GB µSD-Card not recognized at all

lq6000 — Wed, 29 May 2013 10:54:33 GMT

Same problem here with another Transcend Card --> http://www.amazon.de/gp/product/B00CES44EO/ref=oh_details_o01_s00_i00?ie=UTF8&psc=1

So what Sony-Support? 2 Days and no answer?

So, nach telefonischer Rücksprache mit dem Sony Support D hab ich folgenden Tipp bekommen: Karte zu Amazon zurück schicken und eine Sandisk Class 6 für das Smartphone kaufen, eine andere Möglichkeit die Karte zum laufen zu bekommen gibt es nicht. Ausdrücklich wurde mir zur Sandisk und zu Class6 geraten, bei Class 10 ist es wohl ein Glücksspiel, ob die Karte erkannt wird.

Re: 32GB µSD-Card not recognized at all

Wumbo7 — Thu, 30 May 2013 20:54:09 GMT

I have a similar problem with my 16 GB Transcend class 10 microSDHC card, my Xperia L says it's either blank or unsupported.. My guess is that some class 10 cards or Transcend cards are not well supported with this phone. Very saddening, but I'm pretty sure it's not the card, since it worked pretty well with my old phone (Huawei Ideos U8150) and it is currently working for my brother as usb storage.. Please Sony support, enlighten us. I'd like to know which SD cards or classes are guaranteed to be supported, so I can check them out.

A 2 GB microSD card from kingston and a 4 GB microSDHC ultra card from SanDisk are both working fine. I'm not sure what class they are, I'm guessing class 2 or 4 for the 2 GB one and class 4 or 6 for the 4 GB one.

This phone is very awesome, but I am sad about this microSD card issue.

Re: 32GB µSD-Card not recognized at all

Wumbo7 — Sun, 02 Jun 2013 08:44:44 GMT

Sony support told me that Xperia devices have trouble with some cards that are higher than class 6.. Not the answer you were looking for, sorry

it: for clarification, I guess class 10 cards are not officially supported something. Some work and some don't.

Re: 32GB µSD-Card not recognized at all

Reaper36 — Sun, 02 Jun 2013 08:49:05 GMT

Thanks for forwarding the answer from sony support!

Maybe not the answer I was looking for, but at least an answer.

So it is a hardware problem and it will definetly not be solved with a software update?

Re: 32GB µSD-Card not recognized at all

Wumbo7 — Sun, 02 Jun 2013 09:22:44 GMT

I don't know, really. All they told me was that this was an issue with several xperia devices. You could search how or if it is solved for other devices, if I find something I'll try to report back. I kinda gave up on my 16 GB card and gifted it to my brother to use in other devices.

Re: 32GB µSD-Card not recognized at all

Reaper36 — Sun, 02 Jun 2013 09:29:34 GMT

I already tried before creating this thread to find answers in the web concerning this problem, unsuccessfully though.

In that case I will try a different card that is limited to class 6. I will post if the new card works once I got it.

Thanks again for your quick response.

Re: 32GB µSD-Card not recognized at all

Reaper36 — Sun, 02 Jun 2013 09:35:10 GMT

Huch die Info hab ich ganz übersehen,

bei Edit´s gibts scheinbar keine E-Mail Benachrichtigung hier.

Danke für die Info!

Re: 32GB µSD-Card not recognized at all

Wumbo7 — Sun, 02 Jun 2013 09:37:05 GMT

Maybe it is wise to first try a sdcard from someone else before buying a new one.. and maybe contact Sony (chat) support for yourself to make sure the card you're planning to buy works, since these xperia's act weird.

Re: 32GB µSD-Card not recognized at all

zeroghun_gmail_ — Tue, 04 Jun 2013 07:24:18 GMT

it does not detect my µSD-Card

this:

http://www.amazon.com/Samsung-Electronics-microSDHC-MB-MGBGB-AM/dp/B009SK57HY

Re: 32GB µSD-Card not recognized at all

approved_GEEK — Tue, 04 Jun 2013 14:53:15 GMT

Hi i got same problem with my Xperia L,

i bought Transcend 32 GB class 10 card, and try insert into My new Xperia L; its not working,

for trouble shooting i tried in my Xperia Tipo : its working
i tried in Samsung Grand : its working

i called costomer care, and ask for reason, they are saying "only class 6 and class 4 memory cards are supported in Xperia L"

Strange... such issues not exceptalbe from SONY products... disappointed this time with XPERIA phone

Re: 32GB µSD-Card not recognized at all

quato_lenox — Sat, 08 Jun 2013 20:34:18 GMT

For whatever reason Class10 microSD cards do not work in the Xperia L. I tested a few I had, and none of them worked. Right now I'm using a Class6 16GB microSD, and it works just fine.

Re: 32GB µSD-Card not recognized at all

Reaper36 — Mon, 10 Jun 2013 14:30:35 GMT

I got the new card and tried it today.

It is a class 6 and now it works.

It is a Samsung Class 6 32GB card.:

http://www.amazon.com/Standard-MB-MSBGB-Flash-Speicherkarte-32-GB/dp/B009HPFV3U/ref=sr_1_1?ie=UTF8&qid=1370874525&sr=8-1&keywords=8806085213364

Re: 32GB µSD-Card not recognized at all

MarcisB — Tue, 11 Jun 2013 21:19:10 GMT

Well this is ridiculous. I got this phone for my wife as present. Also with A-DATA 32GB Class 10 card.

Her old HTC Incredible S can work with this card, while newer Xperia L can't. Way to go Sony

UPDATE: To the heck with it, i got Class 4 32GB card from Kingston and it worked. I have no desire to experiment with buying Class 10 cards from several vendors just to find out which are supported by Her Highness Xperia L.

TL;DR: Class 4 32GB MicroSDHC from Kingston works in Xperia L.

Re: 32GB µSD-Card not recognized at all

cableguy4 — Fri, 14 Jun 2013 09:17:22 GMT

Can Sony confirm if its a hardware or software limitation on the Xperia L that Class 10 microsd dont work on the L?

Re: 32GB µSD-Card not recognized at all

Wumbo7 — Fri, 14 Jun 2013 22:36:13 GMT

Just to report back: A 32 GB class 4 SanDisk is working just fine with my Xperia L.

Re: 32GB µSD-Card not recognized at all

cableguy4 — Sat, 15 Jun 2013 14:09:23 GMT

I'm sure the unsupporting of class 10 memory cards is just a software bug.

I have ordered a class 10 microsd card and will use it in my camera until the bug is fixed

Re: 32GB µSD-Card not recognized at all

DeepanshKhurana — Sun, 23 Jun 2013 16:18:13 GMT

Hey

I'm having a similar issue on my Xperia L as well. It is a Class 10 16 GB Sandisk Ultra which doesnt work. It worked fine on my Live With Walkman WT19i but isn't working on Xperia L. What I want to ask is that is there any problem with the Samsung Card in a Sony Phone, I mean any kind of incompatibilty.

Thanks

Deepansh

Re: 32GB µSD-Card not recognized at all

Kahana82 — Tue, 02 Jul 2013 13:14:00 GMT

Same thing here with my new Xperia L:

Bought a class10 UHS-1 Transcend 32GB microSD card on Amazon.

The card works perfectly with my colleage's Xperia GO .. I think I don't have to describe the smirk he had on his face.

In the meantime I got a class 4 Sandisk 8GB microSD working with the Xperia L.

This is really shamefull coming from Sony for not testing such thing before rolling out new devices.

I'm quite disapointed and the high esteem I have in the brand is going down till this is fixed.

Don't leave this unatended Sony.

Michaël.

Re: 32GB µSD-Card not recognized at all

MarcisB — Thu, 04 Jul 2013 08:12:20 GMT

I am getting increasingly worried about Sony's silence on this matter.

A 2013. model phone who can't work properly with Class 10 card - not funny.