topic Phone stuck on xperia loading screen in XPERIA archive

Phone stuck on xperia loading screen

zeekdelmuti — Mon, 22 Apr 2013 04:30:44 GMT

I woke up this morning and tried to take a picture on my phone (sony Ericsson xperia S LT26i) the camera was not working. So naturally I tried to turn it off and on. Now it is Stuck on the Xperia loading screen when you try and turn on the phone and will not move from there. I tried a hard reset (got the 3 vibrations held it a bit longer) nothing but same old thing. I got this phone in november it has been dropped once or twice no water damage for sure! Any ideas of what to do. Tried restarting with a computer hook up, on the wall, nothing. help ,me fix this thing!!!

Re: Phone stuck on xperia loading screen

Sam — Tue, 23 Apr 2013 00:40:25 GMT

Try running a repair with the phone powered off:

To repair the phone software
1.     Install PC Companion on a Windows PC from Support
2.     Turn on the phone, and connect it to the PC using a USB cable.
3.     In PC Companion, under Support Zone and click Start.
4.     Under Phone Software Update, click Start.
5.     Click repair phone.
6.     Follow the on-screen instructions.

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Re: Phone stuck on xperia loading screen

zeekdelmuti — Tue, 23 Apr 2013 01:54:22 GMT

Ok so i tried that it updated but still doing the same thing, the little plastic thing that covers where the charger goes fell off. Would this affect this in anyway. I am going to try the repair again

Re: Phone stuck on xperia loading screen

zeekdelmuti — Tue, 23 Apr 2013 01:59:36 GMT

Also it says connection error when i plug it in. it says to change the connection mode to mass storage, but doesnt say if this is on the phone or computer. If it is on the phone I cant do it . Any ideas?

Re: Phone stuck on xperia loading screen

zeekdelmuti — Wed, 24 Apr 2013 06:18:09 GMT

Still not solved, What can be done?

Re: Phone stuck on xperia loading screen

zeekdelmuti — Wed, 24 Apr 2013 10:46:33 GMT

i want everyone to know that these are expensive paperweights!!!!!!!!!! I hate apple but i worked for their tech support, they will work with you......... i wont buy an iphone but at least i could find some sort of support!!!!!!!!!!!