topic Re: Phone Randomly Reboots in XPERIA archive

Phone Randomly Reboots

Empath — Sat, 20 Apr 2013 16:47:31 GMT

my phone keeps on restarting for no reason givin in the past days ..whats wrong ??

Re: Phone Randomly Reboots

Sam — Mon, 22 Apr 2013 03:47:39 GMT

There could be a few causes of this, however I would advise running an update/repair to at least rule out a few of the possibilities:

To repair the phone software
1.     Install PC Companion on a Windows PC from Support
2.     Turn on the phone, and connect it to the PC using a USB cable.
3.     In PC Companion, under Support Zone and click Start.
4.     Under Phone Software Update, click Start.
5.     Click repair phone.
6.     Follow the on-screen instructions.

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Re: Phone Randomly Reboots

Empath — Mon, 22 Apr 2013 09:30:48 GMT

should i backup my personal data ? if yes please tell me how

Re: Phone Randomly Reboots

Sam — Mon, 22 Apr 2013 23:28:02 GMT

Yes you will need to backup your data. Simply open the Backup/Restore option in PC Companion and follow the prompts.

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