topic Re: How to clear device memory ? in XPERIA archive

How to clear device memory ?

Joy_Tipley — Fri, 14 Jun 2013 10:23:47 GMT

I buyied sony xperia L one week ago and now the phone's device memory is getting almost full and it restarts again and again...

Re: How to clear device memory ?

Samuel1 — Tue, 18 Jun 2013 11:41:04 GMT

Well, that depends on which memory that's full. Open up settings > storage to see which memory that's full.

But regarding the restarts I'd rather recommend you to try repairing the phone software instead. Use PC Companion:

http://www.sonymobile.com/update

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Re: How to clear device memory ?

Paulo777 — Tue, 25 Jun 2013 22:15:18 GMT

just uninstall some programs or do a factory reset

Re: How to clear device memory ?

shoaib1 — Tue, 10 Sep 2013 13:28:50 GMT

Hi i have the same problem, no matter how many times you reset phone the device memory keeps running out. I called sony customer care several time but they one ask you to reset the phone as if we are dumb and dont know about that. Sony is showing no mercy to its customers. I could find no resolution to this.

Re: How to clear device memory ?

Zann_H — Wed, 11 Sep 2013 02:38:58 GMT

When you call for support, for any device or comapny, the first thing they assume is that you are a noob. They don't mean to look down on you but they need to assume that consumers are not techies. All you need to do is inform them that you are not one and they should respond accordingly or refer you to next level support. :smileysmileywink:

2ndly, which memory is full? Or is it impossible to find out because the phone keeps restarting? Can you even get to the homescreen? If it gets so bad that you can't even boot, then the only way to get it back is to flash your phone again.

If you are able to boot, find out which one is full. If it's the internal SD, just delete or move some stuff to external sd. If it's your internal memory, then uninstall some apps.