https://community.sony.com.mk/t5/xperia-archive/problem-with-the-firmware-update/m-p/3056631#M253801 <HTML><HEAD></HEAD><BODY><P>I got my xperia z today and it asked me to do the firmware update...no problem...but since a hour the phone is just trying to shut down but won´t do it</P></BODY></HTML> Fri, 19 Apr 2013 17:36:44 GMT ZmanAUSTRIA 2013-04-19T17:36:44Z https://community.sony.com.mk/t5/xperia-archive/problem-with-the-firmware-update/m-p/3056631#M253801 <HTML><HEAD></HEAD><BODY><P>I got my xperia z today and it asked me to do the firmware update...no problem...but since a hour the phone is just trying to shut down but won´t do it</P></BODY></HTML> Fri, 19 Apr 2013 17:36:44 GMT https://community.sony.com.mk/t5/xperia-archive/problem-with-the-firmware-update/m-p/3056631#M253801 ZmanAUSTRIA 2013-04-19T17:36:44Z https://community.sony.com.mk/t5/xperia-archive/problem-with-the-firmware-update/m-p/3056632#M253802 <HTML><HEAD></HEAD><BODY><P>Try pressing the power key and the volume up button for about 10 seconds. That's a soft way of disconnecting the battery I suppose. Then turn the phone back on and see if its back to normal.</P></BODY></HTML> Fri, 19 Apr 2013 18:26:52 GMT https://community.sony.com.mk/t5/xperia-archive/problem-with-the-firmware-update/m-p/3056632#M253802 Arindam_007 2013-04-19T18:26:52Z