topic Re: Bluetooth caused reboot loop in XPERIA archive

Bluetooth caused reboot loop

new_neo — Thu, 21 Feb 2013 11:13:11 GMT

Hi,

My xperia neo v phone is having build 4.1.B.0.587,ICS.

Today when I turned on bluetooth on my phone,it suddenly went to reboot n from then on its continues to reboot.

(no file transfer was made,just on turning the bluetooth on.....it crashed)

I could only see SONY.....XPERIA...lock screen for hardly 2-3seconds and then again SONY...XPERIA......SONY.....i.e reboot loop.

What could be the possible cause?

Plz suggest a fix for this issue.

Re: Bluetooth caused reboot loop

Sam — Thu, 21 Feb 2013 23:56:17 GMT

Please try running a repair:

1. Before you start you have to download the PC Companion software from http://www.sonymobile.com/gb/tools/pc-companion/

and install it on your PC.

2. Once installed on your PC, double-click the PC Companion icon on your desktop to start the update.

Note! For some models you will be prompted to do a backup prior to the update and then restore.

3. Install and open PC Companion then select Support Zone.

4. Phone Software Update.

5. Start.

6. Repair Phone

7. Continue

8. Accept data removal

9. Next

10. Wait for prepare

11. Select Phone

12. Follow the connection steps

What are your thoughts about this forum? Let us know by doing this short survey.

Re: Bluetooth caused reboot loop

sankytrublu — Mon, 06 May 2013 04:58:15 GMT

me too got the same issue and this is my 3rd time.

Please give the proper update

Re: Bluetooth caused reboot loop

nabs — Tue, 07 May 2013 15:34:15 GMT

Sam, software repaires at home or at service centre does not help. Once this problem occours it keep on repeating randomly. Only solution to this problem is to downgrade to Gingerbread.

Re: Bluetooth caused reboot loop

victoraps — Sat, 18 May 2013 04:04:51 GMT

Suppot guys always say the same.......... It happens to me once, i just reflash my GB tft. Yes i know, they should fix all of this, but they will not. They will never gonna release a nice an stable rom. Because, obviously they do not know what they're doing.

Re: Bluetooth caused reboot loop

pharandeamit — Thu, 23 May 2013 04:23:09 GMT

Fu..k That means there is no solution yet for BlueTooth Bootloop Why Sony U Doing this :smileyangry:?

Re: Bluetooth caused reboot loop

CGGneoV — Wed, 12 Jun 2013 09:49:50 GMT

I think there is really a compatibility issue between the ICS firmware and the Bluetooth firmware of Gingerbread. This reboot loop happened to my Neo V twice, before I came to a conclusion that it was the Bluetooth which caused it. Luckily, I was able to repair it, thanks to the instructions provided by Xperia Support. I hope Sony would be able to fix this issue.

Re: Bluetooth caused reboot loop

victoraps — Wed, 12 Jun 2013 14:47:53 GMT

They will never gonna fix this, they already got your money.

They do not care.

P.S. Support guys can't help you.

Re: Bluetooth caused reboot loop

Sam — Wed, 12 Jun 2013 23:28:52 GMT

As this is not a common issue across the board with this handset on the latest firmware I would have to advise that you return the handset so that it may looked at by an authorised repair agent given that the repair has not fixed it for you.

What are your thoughts about this forum? Let us know by doing this short survey.

Re: Bluetooth caused reboot loop

viveknair552 — Mon, 22 Jul 2013 10:08:30 GMT

Hi, Im facing this issue 3rd time

I have repaired the software using PC Companion and using SUS , but it stays same as if a dog's tail again if we switch on bluetooth the boot loop occurs , SAM what you have to say on this take it to the Service centre and spend money ! how can i downgrade the OS. Really Pissed off.!!!!

Re: Bluetooth caused reboot loop

AB1980 — Wed, 16 Oct 2013 11:10:46 GMT

i am also facing the same problem. i already repair through pc companion last week. but same problem facing again.

Re: Bluetooth caused reboot loop

calberto — Fri, 22 Nov 2013 20:00:44 GMT

You have to be kidding me. 30 minutes of 'Repair' because Sony shoot itself in the legs by releasing an update *and* not testing it good enough? Welcome to the old Microsoft days, when every single update would make sure your machine would in a new, unexpected way.

Go and tell your bosses to get a decent QA team.

Re: Bluetooth caused reboot loop

tapabrata19_gma — Mon, 09 Dec 2013 15:24:16 GMT

Hi,

Does any one have a sloution for this bootloop problem? I have already faced the problem thrice Only solution I can tell is Repair the phone, which is again not a permanent solution.

Dear Sony,

Please provide solution to this problem. Most of the Xperia 2011 handsets are having this issue, and you guys are saying its not a common problem !!!!

Re: Bluetooth caused reboot loop

vhyngot — Fri, 20 Dec 2013 02:29:32 GMT

having same problem

Re: Bluetooth caused reboot loop

Ryugajin — Wed, 19 Feb 2014 07:13:31 GMT

There was no repair, only Xperia Transfer and Contact Setup., and needed to connect with the phones, how am I supposed to connect with the phones if I can't even switch it on? Please, Help Me in this regard... Thank You Very Much...

Re: Bluetooth caused reboot loop

rjndra — Mon, 14 Dec 2015 11:15:11 GMT

Thanks you, it worked, the problem is bluetooth.

I just connected, mean while I got home page for seconds, immediately stopped bluetooth.