topic Re: Xperia J update in XPERIA archive https://community.sony.com.mk/t5/xperia-archive/xperia-j-update/m-p/3051958#M250120 <HTML><HEAD></HEAD><BODY><P>Also try using another USB-port in your PC if you get the same problem with Update Service and firewall/antivirus disabled. Don't use a USB-hub but a USB-port on the actual computer.<BR />If that doesn't help, could you try on another computer?</P></BODY></HTML> Tue, 19 Feb 2013 09:35:16 GMT Rickard 2013-02-19T09:35:16Z Xperia J update https://community.sony.com.mk/t5/xperia-archive/xperia-j-update/m-p/3051954#M250116 <HTML><HEAD></HEAD><BODY><P>Hello!</P><P>I'm trying to update my Xperia J through PC companion to the latest version 11.0.A.7.5. </P><P>PC companion found my phone and prepared to download updates, but through the download my phone shuts down and then PC companion program hangs and all stopped at all. I tried to update many times, but that repeated again and again.</P><P>What is the solution?</P><P></P><P>Thank You</P></BODY></HTML> Mon, 18 Feb 2013 14:24:14 GMT https://community.sony.com.mk/t5/xperia-archive/xperia-j-update/m-p/3051954#M250116 meibela 2013-02-18T14:24:14Z Re: Xperia J update https://community.sony.com.mk/t5/xperia-archive/xperia-j-update/m-p/3051955#M250117 <HTML><HEAD></HEAD><BODY><P>Try to use this instead:</P><P><A class="loading" href="http://www.sonymobile.com/global-en/tools/update-service/" title="http://www.sonymobile.com/global-en/tools/update-service/" rel="nofollow noopener noreferrer">http://www.sonymobile.com/global-en/tools/update-service/</A></P></BODY></HTML> Mon, 18 Feb 2013 15:58:52 GMT https://community.sony.com.mk/t5/xperia-archive/xperia-j-update/m-p/3051955#M250117 FrontierGate 2013-02-18T15:58:52Z Re: Xperia J update https://community.sony.com.mk/t5/xperia-archive/xperia-j-update/m-p/3051956#M250118 <HTML><HEAD></HEAD><BODY><P>try to disable your firewall and antivirus </P></BODY></HTML> Mon, 18 Feb 2013 16:11:08 GMT https://community.sony.com.mk/t5/xperia-archive/xperia-j-update/m-p/3051956#M250118 Uliwooly 2013-02-18T16:11:08Z Re: Xperia J update https://community.sony.com.mk/t5/xperia-archive/xperia-j-update/m-p/3051957#M250119 <HTML><HEAD></HEAD><BODY><P>unfortunately it didn't help</P></BODY></HTML> Tue, 19 Feb 2013 07:24:34 GMT https://community.sony.com.mk/t5/xperia-archive/xperia-j-update/m-p/3051957#M250119 meibela 2013-02-19T07:24:34Z Re: Xperia J update https://community.sony.com.mk/t5/xperia-archive/xperia-j-update/m-p/3051958#M250120 <HTML><HEAD></HEAD><BODY><P>Also try using another USB-port in your PC if you get the same problem with Update Service and firewall/antivirus disabled. Don't use a USB-hub but a USB-port on the actual computer.<BR />If that doesn't help, could you try on another computer?</P></BODY></HTML> Tue, 19 Feb 2013 09:35:16 GMT https://community.sony.com.mk/t5/xperia-archive/xperia-j-update/m-p/3051958#M250120 Rickard 2013-02-19T09:35:16Z Re: Xperia J update https://community.sony.com.mk/t5/xperia-archive/xperia-j-update/m-p/3051959#M250121 <HTML><HEAD></HEAD><BODY><P>I get a very similar issue to this. I've tried it on two computers but had no luck. At the end of the preparing a message comes up on my phone saying Powering Off. Then the phone turns off. The update then starts but after a couple of minutes I get the message "Unable to update components on your computer" and "Sony Update Engine failure (error 100). In order to turn my phone back on I have to dissconnect it from the usb cable.</P><P></P><P>I've tried turning off my virus scanner and firewall and it made no difference. </P></BODY></HTML> Tue, 26 Feb 2013 11:49:57 GMT https://community.sony.com.mk/t5/xperia-archive/xperia-j-update/m-p/3051959#M250121 Legin76 2013-02-26T11:49:57Z Re: Xperia J update https://community.sony.com.mk/t5/xperia-archive/xperia-j-update/m-p/3051960#M250122 <HTML><HEAD></HEAD><BODY><P>I've also tried the update-service and it failed.</P></BODY></HTML> Tue, 26 Feb 2013 13:55:54 GMT https://community.sony.com.mk/t5/xperia-archive/xperia-j-update/m-p/3051960#M250122 Legin76 2013-02-26T13:55:54Z Re: Xperia J update https://community.sony.com.mk/t5/xperia-archive/xperia-j-update/m-p/3051961#M250123 <HTML><HEAD></HEAD><BODY><P>I have the exact same problem, so I am really hoping for someone to come up with a solution.</P><P></P><P>/David</P></BODY></HTML> Fri, 01 Mar 2013 22:02:17 GMT https://community.sony.com.mk/t5/xperia-archive/xperia-j-update/m-p/3051961#M250123 Bautasten 2013-03-01T22:02:17Z Re: Xperia J update https://community.sony.com.mk/t5/xperia-archive/xperia-j-update/m-p/3051962#M250124 <HTML><HEAD></HEAD><BODY><P>Hi guys,</P><P></P><P>I had the same issue on my Xperia T</P><P>Solved by removing the MicroSD card from the phone.</P><P></P><P>Hope this helps</P><P></P><P>Regards</P></BODY></HTML> Wed, 20 Mar 2013 18:05:12 GMT https://community.sony.com.mk/t5/xperia-archive/xperia-j-update/m-p/3051962#M250124 JohanHFS 2013-03-20T18:05:12Z Re: Xperia J update https://community.sony.com.mk/t5/xperia-archive/xperia-j-update/m-p/3051963#M250125 <HTML><HEAD></HEAD><BODY><P>That did the trick.. Thanks Johan!</P><P></P><P>Why couldn't someone from Sony have told us that.</P></BODY></HTML> Thu, 21 Mar 2013 10:24:41 GMT https://community.sony.com.mk/t5/xperia-archive/xperia-j-update/m-p/3051963#M250125 Legin76 2013-03-21T10:24:41Z