topic Re: Front Camera not up the mark.... in XPERIA archive

Front Camera not up the mark....

kamardhillon — Sun, 17 Feb 2013 18:44:07 GMT

Hi,

I bought Sony Xperia J few weeks back. To my surprise while trying to check the working of Front Camera I found that the image quality was very poor. While moving to a room where light was little dim, the Front camera just blacked out. I am not able to do Video Chat on Skype. Have not seen such poor VGA Front facing camera from Sony or any other brand.

Has someone out here in the forums also faced similar problem. Is there a solution which I can use to rectify this issue with the Front Camera.? Please advice...

Thanks.

Re: Front Camera not up the mark....

Uliwooly — Sun, 17 Feb 2013 19:33:47 GMT

the xperia J's front facing camera it is indeed VGA and its normal that if there isn't enough light the quality will suffer.

Re: Front Camera not up the mark....

kamardhillon — Mon, 18 Feb 2013 03:47:47 GMT

Hi Uliwooly,

Thanks for your response. I am aware of this fact that the Xperia J has a VGA front facing camera. I have compared other handsets like Sony Ericsson Ray, Samsung Omnia W and Galaxy S duos, which all have a VGA front camera at the same quality of light, but output of all the handsets except Xperia J is acceptable . The output on Xperia of very poor quality and just blacks out if the light source is far or little dim. At the same time other handsets atleast shows some output but Xperia J completely blacks out.

Are other people using Xperia J facing the same issue or is there a issue with my handset only. The software is up to date and hade been repaired on Sony Customer support suggestion. But the issue remains the same.

I have visited the Sony Service Center and they told me that there seems to be no issue with the set and Xperia J handset works like this. But having compared other handsets having same VGA [0.3 MegaPixels] camera the fact stated by Service Center people does not seems to correct.

Please suggest......

Re: Front Camera not up the mark....

Uliwooly — Mon, 18 Feb 2013 05:14:58 GMT

we need a Sony moderator to assist you further

Re: Front Camera not up the mark....

Johan — Tue, 05 Mar 2013 12:26:09 GMT

If the front camera has been checked by a authorized repair center and no trouble found, the camera is most likely working according to design. To troubleshoot further if there's something wrong with your camera I suggest that you visit a retailer to check if you can compare yours with another Xperia J.

Re: Front Camera not up the mark....

kamardhillon — Tue, 05 Mar 2013 13:38:57 GMT

Hi Johan,

Thanks for your reply. There seems to be definite manufacturing issue for this Sony handset as I have tried comparing some same model Xperia J handsets. All have same issue. But if I compare other Sony models like Ray and even Xperia U none seems to have this issue, their fornt camera is much better and gives are very out output in the lighted rooms during night time.

My long kept trust on the Sony quality, has now shatterede. Having spend my hard earned money on Xperia J and getting this front camera quality make me feels deeply hurt and cheated. One of the main use of this handset apart from calling was video chatting with my parents who live far away from us. I had checked the camera in the retail showroom who had number of tubelights, the front camera quality appeared to be acceptable.

But after coming back home, I found that the front camera was not working at all in the normal room light even with two tubelights. I have been trying to find solutions from last two months. I cant believe that front camera quality of different Sony Xperia handsets series can vary so much.

If the quality would have been low it might have been acceptalbe but the front camera just blacks out as we move little away from the light source. Still looking for resolution for my issue. Hope some would help me.

Re: Front Camera not up the mark....

azee — Tue, 14 May 2013 17:19:09 GMT

update the 4n to jelly bean it'l solve 10000% sure

Re: Front Camera not up the mark....

AMKR — Fri, 17 May 2013 22:04:43 GMT

Hi Johan,

Even I face this issue with front camera and also with the panaroma shoot, the screen goes black under less/low light areas I have also compared with other phones and more upset with xperia J in this regard.

I am having this issue from ICS and now in JB as well

Re: Front Camera not up the mark....

lorevy — Wed, 12 Jun 2013 11:03:18 GMT

I also have same issue with xperia front camera. I thought it is normal that front cmera is poor.

But when i compared it with my co officemate, her xperia j front cmera is very light compared

With mine.even when we use it in office.how come that mine is poor while we have the samera phone model?

Re: Front Camera not up the mark....

raynijay — Sun, 28 Jul 2013 08:51:26 GMT

Hello, I just want to share my problem also regarding the front camera of my xperia ray. After buying this handset October last year, I was not impressed of the quality of the front camera but I already accepted the fact that it is just a front camera. Last week I bumped in with my colleague with the same handset (xperia ray) and tried his phone's front camera, to my surprise his front camera is clearer and brighter than mine. the only difference is, I bought mine in the Philippines and his in Indonesia. I read azee's reply that updating the handset into jellybean will solve the problem.

Re: Front Camera not up the mark....

raynijay — Sun, 28 Jul 2013 08:56:22 GMT

Is it true that if im going to update my handset to jellybean will give me a better quality of my xperia ray's front camera??

Re: Front Camera not up the mark....

Perry123 — Thu, 03 Oct 2013 19:24:54 GMT

I have an xperia L... Overall, I do like the phone, it is nice... However, the front camera is appalling. It is so dark and grainy! I assumed it was a fault but apparently not... I cant skype or use camera apps such as snapchat. Very dissapointed because I paid for a camera phone that was supposed to be excellent and its not very good. I am upset, Sony.

Front camera of sony xperia L

abubakar1991 — Mon, 21 Oct 2013 19:16:22 GMT

Camera is so dim quality that is in video chat ther other person cant even see the face.

@sony very bad front camera of xperia L

I m not expecting this worst camera from sony company

Re: Front Camera not up the mark....

franzu84 — Tue, 22 Oct 2013 15:21:05 GMT

Hi there, mine also having the same problem as yours. Guess this xperia J front facing camera design is not okay. When you see the VGA camera, the position is quite deeper when compared to the phone that you mentioned before. So for me its a hardware failure. So, even you update to the JB, guess won't help at all. If you want keep using your VGA front facing camera, I suggest you find a appropiate rrom with high intensity of light :-)) Couldn't find the solution better than this though