topic Problem use phone when charging ICS in XPERIA archive

Problem use phone when charging ICS

Technetium — Wed, 16 Jan 2013 09:32:07 GMT

Hi,

After the update to ICS the phone is not usable when charging from battery charger. Touch screen not respond until i disconnect the charger.

This problem not appear when i charge the phone from pc.

Any solution ?

Re: Problem use phone when charging ICS

Na5iR11 — Wed, 16 Jan 2013 13:06:00 GMT

This is the first I am hearing of this issue and ICS has been available for a little while now.

You could run Sony Update Service so all your software in your phone is reinstalled. Warning: Backup your personal files (if you have any you want to keep,) since Sony Update Service will delete everything on your phone.

Please reply to tell if your problem is solved.

Re: Problem use phone when charging ICS

Na5iR11 — Wed, 16 Jan 2013 13:07:35 GMT

Link to sony update service: http://www.sonymobile.com/gb/tools/update-service/

Re: Problem use phone when charging ICS

Sam — Thu, 17 Jan 2013 00:04:27 GMT

This is more likely a voltage issue. Have you tried charging it through another power point?

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Re: Problem use phone when charging ICS

Na5iR11 — Thu, 17 Jan 2013 09:21:55 GMT

If it is a voltage issue, it may be worth posting up your chargers model number.

Re: Problem use phone when charging ICS

Technetium — Thu, 17 Jan 2013 17:54:25 GMT

Mi charger is Sony Ericsson Charger EP850

I've try to change power point but ther an no change.

Re: Problem use phone when charging ICS

Sam — Thu, 17 Jan 2013 22:15:04 GMT

In this case I would advise returning both the charger and handset so that they may be assessed by an authorised repair agent.

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