topic Re: Cannot restore my contacts after update in XPERIA archive

Cannot restore my contacts after update

Karan_wolverine — Thu, 21 Mar 2013 03:32:35 GMT

I recently updated my XP from .54 build to .75 .Before doin that, i created backup of my contacts by PCC. After i updated my phone, i tried to restore the contacts and it is showing error as in the image below. I have very important contacts in the backup and i don't want to lose it. Quick suggestions appreciated.

Re: Cannot restore my contacts after update

Karan_wolverine — Thu, 21 Mar 2013 04:04:01 GMT

I have tried renaming the .dbk file(Backup file) to .zip and was useless. It is not having any files like Contacts.vcs(or something like that). Below are the screenshots when i tried to extract the renamed file.

Re: Cannot restore my contacts after update

Karan_wolverine — Thu, 21 Mar 2013 10:49:56 GMT

Is there no one who knows solution for this?? Not even Sony officials??? terrible !

Re: Cannot restore my contacts after update

aayushjain1987 — Thu, 21 Mar 2013 11:48:03 GMT

Never use any SONY made software to backup data !!

Always use third party apps from PLAY store. or much better save in google account !! (the obvious reason you bought android for !!:smileylaugh::smileyhappy: )

much better root your phone and use Titanuim backup or Carbon backup (non root).

Possible solution

Flash old firmware and then resore the data and then backup on GOOGLE and then flash the new firmware.

If not works then remember above three steps for your future.

most important thing, always disable any sort of protection on your PC before performing upgrading or maintenanc eof phone. antivirus might delete the files in process, leaving you with problems afterwards

Re: Cannot restore my contacts after update

florenzgonzales — Fri, 22 Mar 2013 07:06:49 GMT

check you contact backup file if it is .dbk or .vcf, and please to avoid problems use a pendrive or your internal storage to back up contacts.. try to check what im asking and if it is .dbk file here are the solutions.

contacts > mark all > back up > INTERNAL STORAGE

ive done it a hundred times and i have no problems recovering it. if im not mistaken xperia P can read only .vcf files. check this thread for some informations.

http://talk.sonymobile.com/thread/51298

and here's another one that has all the information and steps to restore your .dbk files.

http://filetonic.com/blog/2010/02/23/open-dbk-file/

hope it helps!!

Re: Cannot restore my contacts after update

Karan_wolverine — Fri, 22 Mar 2013 07:31:55 GMT

I tried every single method, see my thread http://talk.sonymobile.com/message/440618#440618. I can only get help from a .54 build user. And my backup is .dbk file, not .vcf. Even renaming trick mentioned over internet is also not working for me

Re: Cannot restore my contacts after update

florenzgonzales — Fri, 22 Mar 2013 09:27:56 GMT

you're in a serious trouble i guess..

Re: Cannot restore my contacts after update

Johan — Thu, 11 Apr 2013 09:02:32 GMT

This has been looked at and we've tried to help you but unfortunately your backup file has gone corrupt and it will not be able to restore any information from this backup.

This has already been discussed here: http://talk.sonymobile.com/thread/124076

I will now lock this thread.