topic Re: Echo Problem in Sony Xperia Tipo Dual in XPERIA archive

Echo Problem in Sony Xperia Tipo Dual

Zaheem — Sun, 10 Feb 2013 15:54:17 GMT

Dear Team,

Please update that when Sony is going to release Next Update to resolve Echo Problem ?

Also let me know that Is this Software issue or Hardware ?

Re: Echo Problem in Sony Xperia Tipo Dual

Samuel1 — Mon, 11 Feb 2013 09:58:54 GMT

As far as I know this is software related and not hardware related. Unfortunately I don't know when the next update will be released.

Re: Echo Problem in Sony Xperia Tipo Dual

artkalyp — Mon, 11 Feb 2013 13:13:46 GMT

Guys, here is the update from Sony Service center, i purchased this mobile on jan 3 2013 since a week i am facing the echo problem on my tipo, i e-mailed to customer support about the issue and they asked to visit service center.

I visited service center few days back, to my surprise, i came to know that its a design and a hardware issue and there are no software updates that will be released to fix the issue..and inside service center guy clearly made me understand that we have to live with the echo problem with tipo or fight with sony

to get a new replacement unit(other than tipo)

And more importantly sony already stopped manufacturing this model since january.I am preparing my docs to file a case against sony(luckily brother in-law is a lawyer, who is helping me out)

follow me to raise the voice and drag sony to compensate on their faulty mobiles

Re: Echo Problem in Sony Xperia Tipo Dual

Samuel1 — Mon, 11 Feb 2013 13:27:47 GMT

You must have been misinformed by the service center. It's not a hardware/design issue. A software fix will be released.

Re: Echo Problem in Sony Xperia Tipo Dual

artkalyp — Tue, 12 Feb 2013 13:56:50 GMT

The Sony service center..itself confessed that its a desing and a manufacturing defect..where the sony is least bothered about.

Even in my todays conversation with univercell owner, they confirmed its a hardware defect and cannot be rectified with software updates...

Re: Echo Problem in Sony Xperia Tipo Dual

malik3016 — Tue, 12 Feb 2013 15:49:12 GMT

i have already used nokia cell phone with same sort of problem. but this problem was fixed after updating the software.

Guys wait for the next update .... dont be furious

Re: Echo Problem in Sony Xperia Tipo Dual

artkalyp — Thu, 14 Feb 2013 14:44:10 GMT

No word from sony..that it will be fixed..

Re: Echo Problem in Sony Xperia Tipo Dual

Samuel1 — Fri, 15 Feb 2013 07:15:00 GMT

I wrote a post here above saying it will be fixed, so yes, you've got a few words from Sony that it will be fixed in a future software update.

Re: Echo Problem in Sony Xperia Tipo Dual

coops004 — Fri, 15 Feb 2013 17:25:15 GMT

By the time you fix this no one will be using the Tipo.

Re: Echo Problem in Sony Xperia Tipo Dual

ayyappan_k — Fri, 01 Mar 2013 21:16:50 GMT

Hi,

But Service center people go to replace my mother board for echo problem. Even new mother boardhave echo problem and also find additional issues in it. I have this problem from day 1.

And since two months of time between my mobile purchase and today, more than a month, the mobile is in service center.

Really really fed up for choosing Sony Xperia.

-Ayyappan K.

Re: Echo Problem in Sony Xperia Tipo Dual

ayyappan_k — Fri, 01 Mar 2013 21:19:11 GMT

The sw update doesnt work. Even thy replace my mother boad and the problem still persist.

Re: Echo Problem in Sony Xperia Tipo Dual

shark473 — Thu, 21 Mar 2013 14:00:11 GMT

I have some problem with Tipo Dual too. Sony Contact Center advised to upgrade my phone. But my phone has the latest firmware (11.0.A.6.5) in my region....

Re: Echo Problem in Sony Xperia Tipo Dual

Naga1975 — Mon, 15 Apr 2013 09:21:33 GMT

Sony is chetaing people by selling faulty handsets in the market. I am also facing same problem but sony is really a worst prduct and horrific service. I not recommend any one to buy any kind of sony product.

I have been having issues with Sont Xperia TIpo Dual with echo probem.i gave it servcie.Echo was reduced but new problem have croped up. Sony has shired unproffessional guys to manage their servcie center. I was in sony service center for 2 hours on 13 of April and saw around 11 people coming withs ame problem to service center. I have collected 4 people emaild,telephone number,IMEI number to file case on sony that thay are cheating people by selling faulty handsets.

I am asking for a cash back from sony and Mr.Bhaskar is telling they will still try to do research on m y handset by replaing mother board.

Is there someone who can give Sony MD or APAC sony MD email ID to escalate it.

I have really lost my patience and its too much of frustration.

Regards

Nagaraj

Re: Echo Problem in Sony Xperia Tipo Dual

iamshital — Tue, 16 Apr 2013 05:45:51 GMT

I regret switch to sony from my Nokia..