topic Re: Error on incoming call in XPERIA archive https://community.sony.com.mk/t5/xperia-archive/error-on-incoming-call/m-p/3043753#M243308 <HTML><HEAD></HEAD><BODY><P>I suggest that you try to run a software reinstall using SUS.</P><P><A class="jive-link-external-small" href="http://www.sonymobile.com/gb/tools/update-service/" rel="nofollow noopener noreferrer">http://www.sonymobile.com/gb/tools/update-service/</A></P><P></P><P>If the problem still remains you should contact your local support team, to have the phone examined and fixed at an repair center.</P><P><A class="jive-link-external-small" href="http://www.sonymobile.com/global-en/support/contact-us/contact-info/" rel="nofollow noopener noreferrer">http://www.sonymobile.com/global-en/support/contact-us/contact-info/</A></P></BODY></HTML> Tue, 22 Jan 2013 08:56:54 GMT Johan 2013-01-22T08:56:54Z Error on incoming call https://community.sony.com.mk/t5/xperia-archive/error-on-incoming-call/m-p/3043752#M243307 <HTML><HEAD></HEAD><BODY><P id="yui_3_7_2_1_1357837789757_2758" style="color: #000000; font-family: 'lucida console', sans-serif; font-size: 10pt;"><SPAN style="font-size: 10pt; color: #000000;">Dear Folks,</SPAN></P><P id="yui_3_7_2_1_1357837789757_2762"></P><P id="yui_3_7_2_1_1357837789757_2763" style="color: #000000; font-family: 'lucida console', sans-serif;"><SPAN style="font-size: 10pt; color: #000000;">I get the error (refer screenshot) when I receive an incoming call. I am forced to click on "OK" button, network signal goes down and comes back after 5 seconds.</SPAN></P><P style="color: #000000; font-family: 'lucida console', sans-serif;"><IMG __jive_id="23101" alt="error.jpeg" class="jive-image-thumbnail jive-image" src="https://community.sony.com.mk/14e9b6ffe51321229ee856f8a87e2a15f7a6ea60/687474703a2f2f736f6e796d6f62696c652e6c69746869756d2e636f6d2f6c656761637966732f6f6e6c696e652f32333130315f6572726f722e6a706567" width="450" /></P><P id="yui_3_7_2_1_1357837789757_2769"></P><P id="yui_3_7_2_1_1357837789757_2770" style="color: #000000; font-family: 'lucida console', sans-serif;"><SPAN style="font-size: 10pt; color: #000000;">How often do I encounter?</SPAN></P><P id="yui_3_7_2_1_1357837789757_2771" style="color: #000000; font-family: 'lucida console', sans-serif;"><SPAN style="font-size: 10pt; color: #000000;">This doesn't happen on every incoming calls or any particular phone contact caller. The error thrown is very random, roughly once in 3 days.</SPAN></P><P id="yui_3_7_2_1_1357837789757_2772"></P><P id="yui_3_7_2_1_1357837789757_2774" style="color: #000000; font-family: 'lucida console', sans-serif;"><SPAN id="yui_3_7_2_1_1357837789757_2773" style="font-family: 'lucida console', sans-serif; font-size: 10pt; color: #000000;">Behaviour after the error is encountered?</SPAN></P><P id="yui_3_7_2_1_1357837789757_2775" style="color: #000000; font-family: 'lucida console', sans-serif;"><SPAN style="font-size: 10pt; color: #000000;">It behaves normal.</SPAN></P><P id="yui_3_7_2_1_1357837789757_2776"></P><P id="yui_3_7_2_1_1357837789757_2777" style="color: #000000; font-family: 'lucida console', sans-serif;"><SPAN style="font-size: 10pt; color: #000000;">You may need to refer the About Phone.png. Let me know on how to go about in troubleshooting this issue.</SPAN></P><P></P><P style="color: #000000; font-family: 'lucida console', sans-serif;"><IMG __jive_id="23111" alt="About Phone.png" class="jive-image-thumbnail jive-image" src="https://community.sony.com.mk/c414f2917d5ac61a66b6d846f1fcfd17761fbe77/687474703a2f2f736f6e796d6f62696c652e6c69746869756d2e636f6d2f6c656761637966732f6f6e6c696e652f32333131315f41626f75742050686f6e652e706e67" width="450" /></P><P id="yui_3_7_2_1_1357837789757_2778"></P><P id="yui_3_7_2_1_1357837789757_2779" style="color: #000000; font-family: 'lucida console', sans-serif;">Thanks,</P><P id="yui_3_7_2_1_1357837789757_2780" style="color: #000000; font-family: 'lucida console', sans-serif;">Abhishek</P></BODY></HTML> Thu, 10 Jan 2013 17:13:04 GMT https://community.sony.com.mk/t5/xperia-archive/error-on-incoming-call/m-p/3043752#M243307 abhi_draroszid 2013-01-10T17:13:04Z Re: Error on incoming call https://community.sony.com.mk/t5/xperia-archive/error-on-incoming-call/m-p/3043753#M243308 <HTML><HEAD></HEAD><BODY><P>I suggest that you try to run a software reinstall using SUS.</P><P><A class="jive-link-external-small" href="http://www.sonymobile.com/gb/tools/update-service/" rel="nofollow noopener noreferrer">http://www.sonymobile.com/gb/tools/update-service/</A></P><P></P><P>If the problem still remains you should contact your local support team, to have the phone examined and fixed at an repair center.</P><P><A class="jive-link-external-small" href="http://www.sonymobile.com/global-en/support/contact-us/contact-info/" rel="nofollow noopener noreferrer">http://www.sonymobile.com/global-en/support/contact-us/contact-info/</A></P></BODY></HTML> Tue, 22 Jan 2013 08:56:54 GMT https://community.sony.com.mk/t5/xperia-archive/error-on-incoming-call/m-p/3043753#M243308 Johan 2013-01-22T08:56:54Z