topic Re: Xperia ion Jelly Bean Update in XPERIA archive

Xperia ion Jelly Bean Update

NileshBarai — Thu, 04 Apr 2013 21:01:29 GMT

I wanted to ask when are the Xperia ion users getting Jelly Bean update?

Sony is very lazy in providing updates... All other brands have Jelly Bean 4.2 in place and Xperia users are struggling to get Jelly Bean 4.1 update

You pay 35K for a phone and don't even get an OS update for it. Complete waste!!

Re: Xperia ion Jelly Bean Update

Samuel1 — Fri, 05 Apr 2013 11:10:40 GMT

Sorry to hear that you are disappointed. Unfortunately we don't have any information regarding updates. All info is published on our blog.

http://blogs.sonymobile.com

Re: Xperia ion Jelly Bean Update

anunnaki — Fri, 05 Apr 2013 12:26:00 GMT

wtf? So now no information regarding updates? I thought Xperia ion will be updated to Jelly Bean along with Xperia S. So this is not true anymore?

Re: Xperia ion Jelly Bean Update

Samuel1 — Fri, 05 Apr 2013 12:30:40 GMT

That is still true. I do however not have any date or other information regarding the update, apart from the information you can find on the blog.

Re: Xperia ion Jelly Bean Update

anunnaki — Fri, 05 Apr 2013 13:00:40 GMT

thanks for the answer.

Re: Xperia ion Jelly Bean Update

fidasek — Fri, 05 Apr 2013 13:23:13 GMT

I am not happy to say it, but Sony, you are really disgrace of Smartphone, especially Android market. I had already X10 MP with Android from you and? No Froyo, you will stay on 2.1 aka stupid Eclair. Promises didn't matter in '10.

2 years later

Oh, I have just bought my new Xperia Ion, it should get JB soon. Well, it should get JB sometime... And now? Almost all phones which are supposed to have JB do so (even lowends), just we, "dear customers" of Sony are still just waiting and waiting. And what is even worse--- you can't provide us any date or even any time horizon, you are just keeping us waiting and are laughing at us. It has to be very hard to work for Sony, I'm really sorry for those who work there on Support. All they can is just repeating still the same and same info.

Re: Xperia ion Jelly Bean Update

Samuel1 — Fri, 05 Apr 2013 13:31:46 GMT

I'm sorry you feel that way. X10 got 2.3 (gingerbread) update and did not stay on 2.1(eclair).

And regarding timings for Xperia Ion, we have presented this earlier on the blog, as I mentioned above.

http://blogs.sonymobile.com/2012/12/17/update-on-sony-software-upgrades-including-uplift-to-jelly-bean-android-4-1-for-2012-xperia-smartphones-2/

[..]will be upgraded from the end of March. Then Xperia S, Xperia SL, Xperia ion and Xperia acro S will follow in the subsequent weeks.

We are currently on the 5th day of April, so hopefully it will be released soon.

Re: Xperia ion Jelly Bean Update

fidasek — Fri, 05 Apr 2013 13:37:40 GMT

I guess you know that X10 MP means X10 Mini Pro, right? Also, you know that X10 (big one) got update after massive campaign of its owners and wasn't supposed to get it by first plans, don't you?

And what you have written on your blog is absolutely vague, it can be 4th, 19th April or 23rd June.

Re: Xperia ion Jelly Bean Update

Samuel1 — Fri, 05 Apr 2013 13:40:42 GMT

Sorry about that. Missed the MP part. My bad.

Well, you wrote " you can't provide us any date or even any time horizon ". The timeline might be vague, but it's still a timeline. If I had any more information I'd love to provide it, but I don't have any.

Re: Xperia ion Jelly Bean Update

fidasek — Fri, 05 Apr 2013 13:46:21 GMT

Yep, it is timeline but as you said, "it's still a timeline" and this never promises good news when arguments are about just single word or even letters.

And yes, I understand you and as I stated before, it must be really hard for you to hear those people as me who are posting there those comments when you know that you don't have any good news for us and I believe that you also know that it's not good way from Sony.

Re: Xperia ion Jelly Bean Update

NileshBarai — Fri, 05 Apr 2013 19:32:46 GMT

Feeling very diappointed that even the Sony Support people are not sure about the timelines of the update.... I am just afraid of the day... Sony gives update of android 4.1 to ION; by that time world will move on to android 5.0

Re: Xperia ion Jelly Bean Update

anunnaki — Tue, 09 Apr 2013 19:21:10 GMT

There is a rumor that Samsung will release a 4.2.2 android for S3 and Note 2 in Juny. And we are still waiting for 4.1

Re: Xperia ion Jelly Bean Update

jaswinderposwal — Wed, 10 Apr 2013 05:13:04 GMT

Sony handset are the worst i have ever come across.

Re: Xperia ion Jelly Bean Update

surdeep_shah — Wed, 10 Apr 2013 11:48:25 GMT

Xperia ION so called higher end model, I have ION which I purchased in 30K hoping that whenever new update for android will come I will get update first before any other model. Its disgusting that other lower end models like Xperia J got update before ION. Really no value to my 30K. It feels disgusting when I get to know that even Micromax has also given update to JB to their phones. Its really shame on you Sony, Micromax has done it before you.. And yet no fix date is given.. When all other phone will start using 4.2 or 5.0, we will be still struggelling for 4.1

Re: Xperia ion Jelly Bean Update

dodofren — Wed, 10 Apr 2013 16:16:45 GMT

I concur with you. I payed a lot of money for my phone and had to subscribe to a provider I really don't like just to get it for a reasonable price and I expected much more from the phone and especially from the update point of view. The phone is elegantly designed but that's where the good stuff ends. The Update Centre is a joke. It seemed like it's going to be a nice feature but it's used only for system updates (for which I have a feeling is going to be once or twice more since it looks like these phone might not get Key Lime Pie at all according to how you select devices for updates. The New Apps and Updates sections in the Sony Update Center should be alive with at least one addition on a weekly basis.

Sony you have nice ideas but you don't commit to them as you don't commit to your dear consumers.

And instead of trying to comfort us with useless "We don't have any information at the time" it would be wise to copy/paste a "few" of this disgrunteled posts and forward them to people who do. I myself am an android developer and when my boss asks/tells me for a time and date when it can be release the date is set in stone. There are no might be somewhere around next Tuesday or next year when it comes to a deadline.

Get a hold of yourself and try actually catering your consumers whose steady purchases gained through brand loyalty put food in your mouths and roof over your head. Remember as soon as consumers get fed up by lousy service which sadly you are more and more becoming they find a better source for their wants and needs.

Message was edited by: dodofren

Re: Xperia ion Jelly Bean Update

Adagio — Wed, 10 Apr 2013 17:27:47 GMT

Hi Samuel from Sony Support,

If you don't have the exact date, what is stopping you from looking for that information? You've heard of many frustrated xperia users, like me, who want to know about the release date of jellybean on their Xperia Ion.

After using P1i, X10a and now Ion, I'm sereously considering that my next phone will not be a Sony because of this poor Support Service.

Regards,

Re: Xperia ion Jelly Bean Update

NileshBarai — Wed, 10 Apr 2013 19:48:57 GMT

In short Sony's software update policy SUCKS big time!!

Re: Xperia ion Jelly Bean Update

XperiaIonUser — Thu, 11 Apr 2013 05:43:09 GMT

You all crib too much. It's a good phone, with good features and a stable OS. There is absolutely nothing wrong with ICS, it still works, doesn't it? I've been using the Ion since September last year and i'm really happy with. I'm not one of those software crazy users, who needs to speed up the phone by rooting it and what not. But I do enjoy a stable, user-friendly smartphone - the Ion satisfies my needs.

Suppose you do get the JB update, then what? Some of you will root your phone and fiddle around with the existing OS. Others will crib about why the next update hasn't come through. Ultimately, time passes and yo'll probably buy another phone.

I've been a Sony user for many years now and i'm completely satisfied with the products - LED TV's, Home Theatre system, walkmans, headphones, laptop and smartphones. \m/

On a last note, just be patient. It'll come to you.

Re: Xperia ion Jelly Bean Update

dodofren — Thu, 11 Apr 2013 07:49:51 GMT

I am a big big Sony supporter and I am loyal to the brand but with being android software developer for android I do need a platform that's not stumbling behind the current developments and API's. And if I give good money for a upperclass smartphone I kind of expect support for it and my device not to be abandoned in a yeart. Just imagine if Sony did the same for PlayStation... Do you think they would have the same consumer base with this approach - hell no. And every normal company knows it's timelines and with Japanese companies that timelines are almost set accurately to a second.

Re: Xperia ion Jelly Bean Update

XperiaIonUser — Thu, 11 Apr 2013 09:22:30 GMT

@dodofren: Fair brother! Fair. I've experienced super service when my PS2 and PS3 gave trouble. Sony were spot-on. With respect to the Ion, my best guess is that Sony are evaluating the updates for each region for each model in the Xperia series. I guess the hypocrit in me will start showing in a month or two! Sony have promised us of a JB update, i'm sure they won't let us down, it's just a matter of 'when' and which region has been given priority (of the JB release).

Cheers!