topic Re: Xperia J Earphone and Camera problem in XPERIA archive

Xperia J Earphone and Camera problem

aronjayvo — Sat, 09 Feb 2013 12:18:21 GMT

Hi, I recently purchased my first android phone, Xperia J. After a month of using it, I noticed a stuck pixel, just a tiny one and I just disregarded it as it does not conflict with my use of the phone. But just last month there is a weird thing I experienced, whenever I play a music using any earphone and after a few hours of playing, you will suddenly hear a long beep and the phone will hang up and will not respond quickly, it's really laggy. I can't do anything but to restart it. Sometimes, it appears even in a short period of music playback. Restarting the phone solves the problem.

Another issue is when I open/close the camera application, whatever camera app I use, I always hear a tick sound from the speaker or earphone (if plugged). This is not annoying but I just want to know if this is normal or software/hardware problem. Btw, I also tried installing other Music player application, using other earphones, plugging it to speakers but it still happens. I think there's something wrong with the phone hardware.

Re: Xperia J Earphone and Camera problem

Johan — Wed, 13 Feb 2013 09:27:00 GMT

I suggest that you try to run a software reinstall using SUS.

http://www.sonymobile.com/gb/tools/update-service/

If the problem still remains you should contact your local support team, to have the phone examined and fixed at an repair center.

http://www.sonymobile.com/global-en/support/contact-us/contact-info/

Let me know if any problems remains after this.

Re: Xperia J Earphone and Camera problem

aronjayvo — Sun, 17 Feb 2013 14:39:49 GMT

I tried reinstalling, five times and no changes. Currently on 11.0.A.7.5 firmware.

I'll try to take the phone this week and report back if any changes. Thanks.

Re: Xperia J Earphone and Camera problem

zonam00 — Mon, 29 Apr 2013 17:36:21 GMT

i have the same problem ( camera problem).......i just want to know,why this happens??

i restored my phone,even re installing software didnt fix it.......why the 'tick' sound generates,does it affect other applications of my phone??

..ANOTHER issue is that,whenevr im using flash light applications,if i try to open camera,it says ,ERROR,CAMERA NOT FOUND.....