topic Re: Xperia P transparent bar button sensitivity problem? in XPERIA archive

Xperia P transparent bar button sensitivity problem?

xmillii — Sun, 17 Mar 2013 05:00:58 GMT

I own a Xperia P and I bought it like maybe 2 or 3 weeks ago. It was working perfectly fine till the transparent bar started giving me problems. The problem with it is that it's really sensitive. No matter how I hold it, whenever I try to open an app or when i'm typing or using it, the transparent bar gets absolutely sensitive with the buttons on it and it literally 'clicks' itself and closes whatever i'm doing. I'm not sure if any Xperia P users have come across this problem, but it really is starting to make me feel frustrated. Most probably it's only been about 3 weeks since I have bought this, everything else works like a charm till today, but just the transparent bar being 'buggy' till a week ago. Not sure what's wrong with it. It's really really sensitive. Has anyone come across this problem yet or is it just my phone?

Re: Xperia P transparent bar button sensitivity problem?

suze — Sun, 17 Mar 2013 08:50:17 GMT

Couple of suggestions, firstly are you using any kind of case on the device that could be falsely tricking it in to thinking that the bar is being activated?

Second option it to run a software repair using either PC Companion or Sony Update Service Update service - Sony Smartphones (Global UK English) . Make sure that you have backed up your information such as contacts, sms if you have any you want to keep. The phone will be wiped back to factory settings but it will eliminate a software glitch that is causing the problem.

If this doesn't resolve your issue I would suggest contacting your local service centre with a view to having the phone looked at under warranty (if appropriate) Contact info – global contacts - Sony Smartphones (Global UK English)

Hope it helps!

Re: Xperia P transparent bar button sensitivity problem?

xmillii — Wed, 20 Mar 2013 18:31:52 GMT

No I don't have any case on it. Might give that a try. If it still messes up, might have to ring up or visit a mobile phone store. Thank you so much!

Re: Xperia P transparent bar button sensitivity problem?

florenzgonzales — Thu, 21 Mar 2013 12:54:12 GMT

thats the best way..it could be a hardware problem

Re: Xperia P transparent bar button sensitivity problem?

Rudolf1 — Fri, 17 May 2013 13:04:57 GMT

I have a same problem with xperia P... i bought a case but not solved I think this is serial problem

Re: Xperia P transparent bar button sensitivity problem?

_alexdon_ — Fri, 17 May 2013 13:21:01 GMT

This extreme sensivity could be hardware fault,but it is too strange.Anyway,take the phone to a sony centre.I do not think it has anything to do with the software.

Re: Xperia P transparent bar button sensitivity problem?

xmillii — Tue, 21 May 2013 14:36:58 GMT

Have you tried rebooting it? I rebooted it and it went well. Then the problem occurred again and you just have to reboot it. It's not the best way but it's one way that works.

Re: Xperia P transparent bar button sensitivity problem?

xmillii — Tue, 21 May 2013 14:39:49 GMT

Yeah, I'm sensing it is as well. I rebooted and it worked fine. But if it does it again, then yeah, might take it to the Sony Centre.

Re: Xperia P transparent bar button sensitivity problem?

Aayush_Agrawal — Thu, 24 Oct 2013 08:07:24 GMT

I am facing similar issues with transparent button. Tried software repair but it works good only for few days and again problem starts.its frustating. Sceptical abt service center addressing issue. Afterall phone is made in China. And sony service centrrs are terrible.so I will live with this problem for few months.then wud sell it

Re: Xperia P transparent bar button sensitivity problem?

varunraul — Thu, 24 Oct 2013 11:12:31 GMT

Try force restarting your phone. I was facing similar issue but after force restating my phone for 3 to 4 times in a period week solved my issue & now my transparent bar is working fine.

Re: Xperia P transparent bar button sensitivity problem?

abhishek_deokar — Tue, 29 Oct 2013 05:57:27 GMT

I'm having a totally different problem. Those buttons don't respond at all. It's like the hardware has completely crashed. any suggestions as to what I could do?

Re: Xperia P transparent bar button sensitivity problem?

_alexdon_ — Wed, 30 Oct 2013 12:38:11 GMT

Try to repair phone software with sony update service,any other choice you do not have,only to take the phone to a sony center.

Re: Xperia P transparent bar button sensitivity problem?

Davy89 — Wed, 30 Oct 2013 12:52:25 GMT

I have the same problem..sometimes it works and sometimes it doesn't..I tried updating software..If I force restarting it works and during the day it doesn't work again..

Re: Xperia P transparent bar button sensitivity problem?

_alexdon_ — Thu, 31 Oct 2013 16:46:00 GMT

Take the phone to a sony service for a check.