Arc S stuck in a bootloop, please help!

Swalesy181 — Tue, 08 Jan 2013 21:22:27 GMT

Hey guys,

My Xperia Arc S has recently been turning itself off, the screen faded (like it was being pulled off the screen, like torn away) and it then restarted, it did this multiple times a day. It then did this and the restart came up with the SONY logo and then the XPERIA logo, it then repeated this over and over and i couldnt get into the phone. I removed the battery, and no luck. Just stuck in this bootloop, I have little knowledge about "ROMs" and "flashing" and "rooting" but im very capable of finding that out and learning. So, if anyone could help I would very much appreciate it, as at the moment i have no phone!:(

Thanks.

Re: Arc S stuck in a bootloop, please help!

Johan — Mon, 21 Jan 2013 07:28:07 GMT

I suggest that you try to run a software reinstall using SUS.

http://www.sonymobile.com/gb/tools/update-service/

If the problem still remains you should contact your local support team, to have the phone examined and fixed at an repair center.

http://www.sonymobile.com/global-en/support/contact-us/contact-info/

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Arc S stuck in a bootloop, please help!

Re: Arc S stuck in a bootloop, please help!