topic Walkman problems after 4.1.2 update in XPERIA archive

Walkman problems after 4.1.2 update

MrT — Thu, 07 Feb 2013 08:22:21 GMT

after unplug of earphones (not the sony headset) the phone is silent - speaker is not working - alarm is only vibrating - reboot necessary - I've deleted the stored walkman data at apps - till no second appear of bug
too silent after update
random play with earphone - at end of song the next song not always starts - pressing on power ... play now continoue

Re: Walkman problems after 4.1.2 update

pheliac — Thu, 07 Feb 2013 10:29:56 GMT

Same problem by me...

Re: Walkman problems after 4.1.2 update

Sam — Fri, 08 Feb 2013 02:10:04 GMT

I have tried to replicate this on an Xperia T with no luck. With this being the case I would advise running a repair:

1. Before you start you have to download the PC Companion software from http://www.sonymobile.com/gb/tools/pc-companion/

and install it on your PC.

2. Once installed on your PC, double-click the PC Companion icon on your desktop to start the update.

Note! For some models you will be prompted to do a backup prior to the update and then restore.

3. Install and open PC Companion then select Support Zone.

4. Phone Software Update.

5. Start.

6. Repair Phone

7. Continue

8. Accept data removal

9. Next

10. Wait for prepare

11. Select Phone

12. Follow the connection steps

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Re: Walkman problems after 4.1.2 update

pheliac — Fri, 08 Feb 2013 12:36:17 GMT

Thanks for the answer. I tried it. I repaired my phone with pc companion, recovered my data and the problem with the music changing is still there... it takes to long...

Re: Walkman problems after 4.1.2 update

pheliac — Fri, 08 Feb 2013 13:24:11 GMT

With play music which comes from google with the jelly bean update it works normal on my device... but i want to use the walkman app because it looks much better... but it doesn't work as it should...

Re: Walkman problems after 4.1.2 update

satch — Fri, 08 Feb 2013 23:56:24 GMT

I have the same issue. When listening on headphones walkman app won't go to next

song. It happens when the screen is off for few minutes and on headphones. With the speaker it works ok. When the screen is on it also works. Please pass it on to developers team for quick fix

Re: Walkman problems after 4.1.2 update

Supercow — Sat, 09 Feb 2013 13:34:07 GMT

Exactly the same issue here. headphones, screen locked : walkman won't go to next song (randomly....sometimes it works but most of the time it doesn't).

No problem when screen is on.

regards

Olivier

Re: Walkman problems after 4.1.2 update

spivver — Sun, 10 Feb 2013 09:26:23 GMT

I've exactly the same problem, updated last night, and this morning, using my earphones and my phone in screenlock, the Walkman app won't go to the next track, or if it does, it takes about a minute of pure silence before next track comes on. Ideas please, Sony????

Re: Walkman problems after 4.1.2 update

spivver — Sun, 10 Feb 2013 18:20:18 GMT

Hi Sony, are you going to tell us what is wrong with our upgrade please? Incidentally, and being more specific regarding this fault, and it happens the same with other music players, not just Walkman, it only happens when the screen is blank, in the intial lockscreen it seems to be working OK. Once I press the button on the side of my Xperia to wake up my phone to the lockscreen, the next track jumps to life. And I also notice, when the screen is asleep, that when the track nears the end, it cuts off early. Please explain what setting is wrong, or else issue a software patch to fix this fault. I'm far from happy over this latest update, my phone worked fine before!!!

Re: Walkman problems after 4.1.2 update

mzelazny — Sun, 10 Feb 2013 19:13:56 GMT

II also noticed this bug. I give you to know in case, that you may know that the problem exists, and many (if not all) the owner of T Xperia experienced this problem.

Re: Walkman problems after 4.1.2 update

spivver — Mon, 11 Feb 2013 14:59:22 GMT

Hi Sony support group, are you going to address our issues regarding the problems with the walkman app following the jelly bean upgrade, or are you going to continue to ignore us??

Re: Walkman problems after 4.1.2 update

laci_csk — Tue, 12 Feb 2013 12:05:26 GMT

The Sony answer is:This question is Assumed Answered.

Re: Walkman problems after 4.1.2 update

spivver — Tue, 12 Feb 2013 12:12:47 GMT

Sony, you may assume that this query we have IS UNANSWERED!! What is the solution to our Walkman (one of your provided applications I would remind you) problem, a problem which is the result of YOUR Jelly Bean Upgrade??

Re: Walkman problems after 4.1.2 update

veii — Tue, 12 Feb 2013 22:22:09 GMT

Same here. Poweramp and Google Music seem to work fine so it is isolated to the Walkman app (a main feature of a Sony phone) hopefully Sony can just push out a simple app update via Update Centre.

Edit: Spotify works well also. Phew!

Re: Walkman problems after 4.1.2 update

Rickard — Fri, 15 Feb 2013 13:40:51 GMT

We have forwarded this problem for further investigation. I don't have any solution to provide at the moment but as other music players seems to work that would be a temporary solution.

Re: Walkman problems after 4.1.2 update

spivver — Fri, 15 Feb 2013 14:07:38 GMT

Thank you Rickard, it has taken a long long time for Sony Support to let us know this, perhaps you might understand our frustrations. I hope that Sony don't just continue to sit back paralysed with their lack of a proper solution and we can have detailed guidance in the not too distant future.

Re: Walkman problems after 4.1.2 update

mbv041080 — Sun, 17 Feb 2013 01:55:51 GMT

Dear Rickard,

Please note that walkman app in Xperia V has the same problem.

Best Regards,

Re: Walkman problems after 4.1.2 update

mikeross82 — Mon, 18 Feb 2013 09:35:14 GMT

Dear Rickard

Amazons MP3 Player has the same issue of not being able to move to the next track when the screen is locked on.

Regards

Re: Walkman problems after 4.1.2 update

Wustpisk — Mon, 18 Feb 2013 18:39:34 GMT

I tried using the walkman app when I first got the phone, but it just couldn't compare with the music player on my N8 which this phone was supposed to replace. I only ever use the music option when in the car, but when plugging in to the auxiliary jack in the car the sound is scratchy and tinny and you can't play by FM (unless there is an app for that). The user interface is very poor as well.

Less important to me as I don't use headphones, but the much-hyped free headphones ('worth £200' :smileyalert:) that came with it had a lead that was about 6 inches long so they are basically unusable even if I wanted to give them away.

I'm using the N8 for almost everything now - camera, music, file sharing ...

Re: Walkman problems after 4.1.2 update

silasje1 — Mon, 18 Feb 2013 21:21:58 GMT

The walkmann app is useless now. The time between songs is way too long (sometimes minutes after finishing a song). Also when in the app itself and swyping through the songs the animation goes wrong and text flashes etc, also playback is horrible then. I use Google Play Music now and that works very good and can recommend instead!