topic Re: HELP NEEDED S.E SATIO WHITE LOGO SCREEN in XPERIA archive

HELP NEEDED S.E SATIO WHITE LOGO SCREEN

johnniebing — Tue, 05 Feb 2013 21:20:38 GMT

i have a problem with a se satio , phone turns on but stays on sony ericsson white logo screen and red charge light stays on , phone wont switch off, i have to take battery out to turn off , ive used se phone repair and it say phone is up to date but no joy , when i connect to companion care phone says connected then phone turns on then pc companion say no phone connected

i have a satio u1i

any help my email is , john19norwich@hotmail.co.uk

Re: HELP NEEDED S.E SATIO WHITE LOGO SCREEN

Rickard — Wed, 06 Feb 2013 12:27:31 GMT

Did you see PC Companion make a repair or did you just get a message that the phone is updated?

Try starting PC Companion without connecting the phone, select "Support zone", "Start" and then "Repair" and follow the instructions from the software and see if that helps.

Re: HELP NEEDED S.E SATIO WHITE LOGO SCREEN

johnniebing — Wed, 06 Feb 2013 13:43:30 GMT

yeah done all that pc repair but still the same ??

Re: HELP NEEDED S.E SATIO WHITE LOGO SCREEN

Rickard — Wed, 06 Feb 2013 15:53:10 GMT

Sorry to hear that the problem remains. I recommend that you contact your dealer or local Sony Xperia support for assistance with repairs in this case.

Re: HELP NEEDED S.E SATIO WHITE LOGO SCREEN

guan — Fri, 06 Dec 2013 13:45:19 GMT

My SE satio u1i was still very new frm its outlook.only 3 years old.but the white logo screen just appeal with the red charging light on.i do use pc companion to update the soft ware,but stil the same.i do send to the service center but come back with the answer that have to change the whole board.pls help........

Is the SE handphone can only last for 3 years?