topic Re: Remote Assistance app in XPERIA archive https://community.sony.com.mk/t5/xperia-archive/remote-assistance-app/m-p/3038660#M238808 <HTML><HEAD></HEAD><BODY><P>Hmm, can't think of any app like this doesn't require root unfortunately. Maybe someone else here has. I'm quite interested in it myself as I for some unknown reason have to help friends and family a lot with their phones <IMG class="lia-deferred-image lia-image-emoji" src="https://community.sony.com.mk/html/images/smilies/011.png" alt="Slightly_smiling_Face" title="Slightly_smiling_Face" /> I'll monitor the thread.</P></BODY></HTML> Tue, 08 Jan 2013 09:31:44 GMT Samuel1 2013-01-08T09:31:44Z Remote Assistance app https://community.sony.com.mk/t5/xperia-archive/remote-assistance-app/m-p/3038659#M238807 <HTML><HEAD></HEAD><BODY><P>Is there a remote assistance app like join.me for remotely assisting people using android phones from a desktop computer?</P><P></P><P>I work in an IT support role and lately I have been having people contact me to ask for help in setting up their smartphones or tablets. With a pc as long as they have an internet connection the process goes a lot smoother if I can "watch over their shoulder" using something like Join.me or showmypc.com, does such a tool exist for android devices yet?</P><P></P><P>I had a dig around but the couple I could find required you to root the phone which I understand manufacturers don't like you doing, other than that I found that logmein does a mobile support app but it has a disclaimer at the bottom that states it is only supported if the manufacturer has installed the app themselves because of security restrictions (rooting I guess).</P><P></P><P>Anyone have any other ideas? I'm not looking to remote support from my phone/tablet, I'm looking to remote support Tablets/phones from my computer.</P></BODY></HTML> Mon, 07 Jan 2013 14:38:09 GMT https://community.sony.com.mk/t5/xperia-archive/remote-assistance-app/m-p/3038659#M238807 SiMac_ParBri 2013-01-07T14:38:09Z Re: Remote Assistance app https://community.sony.com.mk/t5/xperia-archive/remote-assistance-app/m-p/3038660#M238808 <HTML><HEAD></HEAD><BODY><P>Hmm, can't think of any app like this doesn't require root unfortunately. Maybe someone else here has. I'm quite interested in it myself as I for some unknown reason have to help friends and family a lot with their phones <IMG class="lia-deferred-image lia-image-emoji" src="https://community.sony.com.mk/html/images/smilies/011.png" alt="Slightly_smiling_Face" title="Slightly_smiling_Face" /> I'll monitor the thread.</P></BODY></HTML> Tue, 08 Jan 2013 09:31:44 GMT https://community.sony.com.mk/t5/xperia-archive/remote-assistance-app/m-p/3038660#M238808 Samuel1 2013-01-08T09:31:44Z Re: Remote Assistance app https://community.sony.com.mk/t5/xperia-archive/remote-assistance-app/m-p/3038661#M238809 Teamviewer Quick Support is an app offering what you are looking for without root. Available for download on Google play. Thu, 17 Oct 2013 08:13:39 GMT https://community.sony.com.mk/t5/xperia-archive/remote-assistance-app/m-p/3038661#M238809 nioh 2013-10-17T08:13:39Z