topic PC freezes while software update in XPERIA archive https://community.sony.com.mk/t5/xperia-archive/pc-freezes-while-software-update/m-p/3035906#M236909 <HTML><HEAD></HEAD><BODY><P>Hello Friends,</P><P></P><P>I bought a Sony Xperia J last week and after installing Sony PC Companion, I came to know that there is a software update for the device and started updating it. SPCC successfully prepared the PC for update and after that when it asked for disconnecting the cable both from Phone &amp; PC and reconnecting the phone by holding down the Volume down key, noting happens. I can see that Found New Hardware notification while doing it showing SEMC flash drive also. After that PC freezes. Then I am not able to do anything. </P><P></P><P>Can anyone help to solve this problem. How can I update my phone's software?</P><P></P><P>Thanks &amp; Regards,</P><P></P><P>Abijith</P></BODY></HTML> Fri, 04 Jan 2013 22:22:58 GMT abijithchandra 2013-01-04T22:22:58Z PC freezes while software update https://community.sony.com.mk/t5/xperia-archive/pc-freezes-while-software-update/m-p/3035906#M236909 <HTML><HEAD></HEAD><BODY><P>Hello Friends,</P><P></P><P>I bought a Sony Xperia J last week and after installing Sony PC Companion, I came to know that there is a software update for the device and started updating it. SPCC successfully prepared the PC for update and after that when it asked for disconnecting the cable both from Phone &amp; PC and reconnecting the phone by holding down the Volume down key, noting happens. I can see that Found New Hardware notification while doing it showing SEMC flash drive also. After that PC freezes. Then I am not able to do anything. </P><P></P><P>Can anyone help to solve this problem. How can I update my phone's software?</P><P></P><P>Thanks &amp; Regards,</P><P></P><P>Abijith</P></BODY></HTML> Fri, 04 Jan 2013 22:22:58 GMT https://community.sony.com.mk/t5/xperia-archive/pc-freezes-while-software-update/m-p/3035906#M236909 abijithchandra 2013-01-04T22:22:58Z Re: PC freezes while software update https://community.sony.com.mk/t5/xperia-archive/pc-freezes-while-software-update/m-p/3035907#M236910 <HTML><HEAD></HEAD><BODY><P>Sorry to hear of the issue you've had with updating. I would suggest using the Update Service (<A class="loading" href="http://bit.ly/Jb00HG" title="http://bit.ly/Jb00HG" rel="nofollow noopener noreferrer">http://bit.ly/Jb00HG</A>) rather than the PC Companion.</P><P></P><P><STRONG style="color: #404040; font-size: 10pt; font-family: 'Arial','sans-serif';">What do you think about this forum?<EM> </EM>Let us know by doing this short</STRONG><SPAN style="color: black; font-size: 13.5pt;"><A href="http://mstexch02/exchweb/bin/redir.asp?URL=http://surveys.opinion-8.com/SE/SF/en" target="_blank" rel="nofollow noopener noreferrer"><STRONG><EM style="color: black; font-size: 10pt; font-family: 'Arial','sans-serif';"> </EM><SPAN style="font-family: 'Arial','sans-serif'; color: #2aabe4; font-size: 10pt;">survey&nbsp; </SPAN></STRONG></A></SPAN></P></BODY></HTML> Mon, 07 Jan 2013 17:48:59 GMT https://community.sony.com.mk/t5/xperia-archive/pc-freezes-while-software-update/m-p/3035907#M236910 Michael-J 2013-01-07T17:48:59Z