topic Re: Lock Button - Phone not switching off in XPERIA archive

Lock Button - Phone not switching off

frisko — Sat, 30 Mar 2013 00:44:29 GMT

Hi, today I had this problem several times: when pressing the lock button and keeping it down to get the "power off / airplane mode / take screenshot" screen, nothing happens (apart from the screen locking when I let go), meaning that the only way to power off is to do a hard reset (lock button + volume up).

Any ideas? Thank you.

Re: Lock Button - Phone not switching off

atoorandomguy — Sat, 30 Mar 2013 10:22:03 GMT

I've had the same problem, yesterday I wanted to make a screenshot and all the button does was lock and unlock the screen and it didnt open the "power off/airplane/screenshot" screen. After reading this post it did help to hard reset.

I have to say it botters me that this happens to such a new (state of the art?) smartphone.

I hope this will be fixed/explained soon. Thank you.

Re: Lock Button - Phone not switching off

Rickard — Fri, 12 Apr 2013 11:56:50 GMT

Did you install any new app prior to this problem and if so, have you tried to remove that app?

Is your phone updated to the new software that ends with .434?

Re: Lock Button - Phone not switching off

GeoffH — Sat, 13 Apr 2013 01:02:31 GMT

you could try settings - allaps - lockscreen and clear the cahe

Re: Lock Button - Phone not switching off

drlmiles1 — Sat, 13 Apr 2013 02:53:06 GMT

As an aside, I just discovered by accident yesterday that pressing the power button and holding the volume button down takes an immediate screenshot. Is this a Sony feature, or part of the Jelly Bean software?

Re: Lock Button - Phone not switching off

MarkSmets — Wed, 24 Apr 2013 07:37:51 GMT

What is the specific name of the number? is it the ''Smallbandversion'' or Kernel or build?

Re: Lock Button - Phone not switching off

Arjun — Wed, 24 Apr 2013 08:31:06 GMT

It is an android feature

Re: Lock Button - Phone not switching off

Arjun — Wed, 24 Apr 2013 08:31:35 GMT

Its the build number