topic Re: Sony Xperia J doesn't start up - URGENT HELP NEEDED in XPERIA archive

Sony Xperia J doesn't start up - URGENT HELP NEEDED

thomasoosterloo — Wed, 17 Apr 2013 09:06:52 GMT

Hi,

I bought my yesterday a Sony Xperia J.

Today i took it from the charger and the phone doesn't do anything anymore.

No indicator is blinking either.

Plugging it in on a laptop doens't do anything.

The only thing that it does is when I hold the power button with both volume keys on the charger connected.

Then a blue light burns.

After I disconnect the charger the light goes off.

Thanks in advance!

Thomas

P.S. My apologies for my bad english.

Re: Sony Xperia J doesn't start up - URGENT HELP NEEDED

Sam — Thu, 18 Apr 2013 00:33:18 GMT

Please try running a repair, (this can be done with the phone powered off):

To repair the phone software
1.     Install PC Companion on a Windows PC from Support
2.     Turn on the phone, and connect it to the PC using a USB cable.
3.     In PC Companion, under Support Zone and click Start.
4.     Under Phone Software Update, click Start.
5.     Click repair phone.
6.     Follow the on-screen instructions.

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