topic Re: Whatsapp group name changing problem in XPERIA archive

Whatsapp group name changing problem

sandeep_online — Thu, 28 Mar 2013 17:23:12 GMT

Hi guys...

This is a very strange problem & I need your comments because I want to make sure if it is a unique problem or I should go to the Sony Repair Center.

Problem: When I try to change Group name in whatsapp screen color changes & multiple colors get mixed & it looks like mess...it is just for the half screen when i am typing the name but keyboard colors are fine. So dont know whether it is hardware problem or software problem.

Please try it on your handset & let me know plz plz plz

I own Xperia Tipo (Single sim)

Note: first time this problem happened, I restarted the handset & it got resolved but I dont want restart the handset again & again

APPRECIATE YOUR FEEDBACK

Re: Whatsapp group name changing problem

Uliwooly — Thu, 28 Mar 2013 17:26:12 GMT

I would think its an app issue not a phone issue

Re: Whatsapp group name changing problem

sandeep_online — Thu, 28 Mar 2013 17:31:31 GMT

But then how come just on my handset & even after reinstalling the OS. Its the same app distributed all over the world right? Then everyone should face this issue...just guessing

Re: Whatsapp group name changing problem

Uliwooly — Thu, 28 Mar 2013 17:36:27 GMT

have you try the basic, uninstall the app > reinstall it

indeed is the same app but it has variants

Re: Whatsapp group name changing problem

sandeep_online — Thu, 28 Mar 2013 18:51:47 GMT

No, but I can try that then.

Will do it & let you know...but need to check for whole day...as anytime that issue can haapen !

Re: Whatsapp group name changing problem

VaibhavAds — Fri, 29 Mar 2013 14:00:21 GMT

Check if you are group admin. Else request to Admin of that group.

Re: Whatsapp group name changing problem

sandeep_online — Fri, 29 Mar 2013 20:40:08 GMT

I am not an admin of the group but still I can change the name of the group successfully. Today I did not face the issue, sometimes it does sometimes it doesn't.

Re: Whatsapp group name changing problem

sandeep_online — Mon, 01 Apr 2013 06:34:30 GMT

I think resinstalling the app fixed the issue, still checking everyday...

Re: Whatsapp group name changing problem

sandeep_online — Tue, 02 Apr 2013 07:14:04 GMT

Hi guys...need help...even after reinstalling the app issue persists. Please guys try in your app, try changing the any group name in whatsapp & tell me is any display problem occurs during that time?

When i try it at the changing group name screen, all colors get mixed up & looks messed.

Please try this & reply.

Re: Whatsapp group name changing problem

taites87 — Tue, 09 Apr 2013 06:22:47 GMT

Hi Sandeep, and other as well Need help

I own a sony Xperia Tipo single sim, and i am facing the exact same issue what Sandeep is going through.

I have tried the following.

1)Restarted

2) Unisitalled and re-installed the app

3) Done a factory reset

Still no joy, same issue when it comes to groups.

However Whats app works perfectly fine on my other deivces.

NEED HELP GUYS!!!

Re: Whatsapp group name changing problem

Rickard — Thu, 11 Apr 2013 07:59:34 GMT

As reinstalling the app didn't work i suggest that you contact the developer of this app for further investigation. You can reach their support on the following email address: android-support@whatsapp.com.