topic Re: Google Account Login Problem in XPERIA archive

Google Account Login Problem

adnanbintaj — Thu, 31 Jan 2013 15:22:25 GMT

Hello. I am using Xperia S with firmwire version number 6.1.A.2.45. My phone was working perfect, but from 5 days back, it cannot login to my Google Account. As a result, i cant use any of the google features including Gmail and Play Store. I did not make any change in my google account settings. After experiencing this problem, I have removed my google account from the "Accounts and Sync" option and tried to re add the account but got no result. Every time I try to add the account, the phone tries to sign in to Google for around 30 minutes and then fails. I can use internet and all other applications without any problem. Kindly help me out with a solution.

-Adnan.

Re: Google Account Login Problem

Uliwooly — Thu, 31 Jan 2013 15:53:57 GMT

is your email @gmail or @googlemail?

also on your computer > change your gmail password and try again

is your internet connection working properly?

Re: Google Account Login Problem

adnanbintaj — Thu, 31 Jan 2013 16:48:27 GMT

Hi, my email address is "@gmail.com". After getting your reply, I have changed my password from pc and then tried to sign in from my phone, but again it failed.

My internet connection is working fine. I can access all web sites. All my internet dependent apps are also working fine except the Google services.

Re: Google Account Login Problem

Uliwooly — Thu, 31 Jan 2013 16:53:17 GMT

open the browser app or any other browser app that you have on your phone and try to log in to your gmail, does it work?

Re: Google Account Login Problem

adnanbintaj — Thu, 31 Jan 2013 17:59:46 GMT

I just logged on too gmail using chrome browserr app. But still itss not working. ,

Re: Google Account Login Problem

Uliwooly — Thu, 31 Jan 2013 18:12:42 GMT

so you were able to login to your gmail with the browser app but not with settings > accounts & settings > add account?

Re: Google Account Login Problem

Uliwooly — Thu, 31 Jan 2013 18:13:28 GMT

you could do a settings reset

it might be an app acting up

such as:

antivirus, taskiller

Re: Google Account Login Problem

Sam — Fri, 01 Feb 2013 03:57:12 GMT

Once you have tried everything that Uliwooly has advised, if the problem continues please return the handset for assessment by an authorised repair agent.

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