topic Re: xperia ion camera problem... in XPERIA archive

xperia ion camera problem...

dinumoorthy — Thu, 28 Mar 2013 14:52:21 GMT

hey guys im using a xperia ion for the past two months , wen i updated to the new frimware 6.1.e.3.7 ,i could able to see the camera becomes worst than vga resolution and blurr , how can i fix this ??? or wen jelly bean arrives it will be fixed automatically

Re: xperia ion camera problem...

rollymakesuroc1 — Fri, 29 Mar 2013 07:57:01 GMT

If you zoom to the extreme it will show you blurr images.

for best result use camera for outdoors rather than indoors. I know its weird

Jelly bean may arriave by the end of April.

Re: xperia ion camera problem...

dinumoorthy — Sun, 31 Mar 2013 13:21:23 GMT

but im not using in it fully zoomed ,jus it is displaying like a cloudy .....

Re: xperia ion camera problem...

rollymakesuroc1 — Mon, 01 Apr 2013 07:18:08 GMT

Clean the lens gently, change the scene to normal by tapping on left top square, after that go to settings the left button 1 then go to white balance keep it auto.

Re: xperia ion camera problem...

dinumoorthy — Mon, 01 Apr 2013 09:35:36 GMT

no,thats not working dude.............

Re: xperia ion camera problem...

rollymakesuroc1 — Mon, 01 Apr 2013 09:41:52 GMT

I think you need to check with the Sony Support team thats the only solution try reseting to factory layout if problem persist then problem seems to be hardware related. Hope for the best

Re: xperia ion camera problem...

tonynmisty — Sun, 07 Apr 2013 12:13:08 GMT

I found a camera app that I think is great. HDR Camera is the name of the app. It takes 3 different pics with different exposures, then combines them together to make one great shot.https://play.google.com/store/apps/details?id=com.almalence.hdr&hl=en&referrer=utm_source%3Dgoogle%26utm_medium%3Dorganic%26utm_term%3Dhdr+camera

Re: xperia ion camera problem...

Rickard — Wed, 10 Apr 2013 07:03:29 GMT

Sounds like there may be something wrong with your camera but first try clearing data for the camera app under Settings -> Apps -> All and see if that helps. If that doesn't help, try repairing the phones software using PC Companion or Update Service.

If the problem remains, i recommend that you contact your local Sony Xperia support (http://www.sonymobile.com/global-en/support/contact-us/) or a service location to have your phone checked.

Re: xperia ion camera problem...

richter6 — Mon, 29 Apr 2013 20:05:14 GMT

I too have Xperia ion and my camera has become blurry without updating.. SONY please fix this issue coz for me camera is really important..

Re: xperia ion camera problem...

sajalsamanta — Wed, 08 May 2013 11:00:39 GMT

I don't know whether it is okay to put here or not.

My ION has a diffrent issue in capturing photos. It is sometimes okay in daylight, but most of the time, it has visible grains in 100%.... leave aside any photos captured in low light or night. I miss my NEO V.

I feel my NEO V's 5 mega pixel camera was much better that 12 mega pixel ION.

Here is a sample of the two :

The image of pot is taken in NEO V.

This is taken in ION.

Both of these are taken in office with same light environment!

Quality is definately down. Will upgrading to jelly bean may sort this issue?

..any help regarding this is most welcome.

Re: xperia ion camera problem...

dinumoorthy — Sun, 12 May 2013 23:18:56 GMT

Guys I fixed my issue , my camera glass is scratched so I polished it's surface using displex display polish cream which polished it's surface richer than ever so camera is back to normal. . I think there is no problem in software of Xperia ion .so check whether your camera's protective glass is scratched....if it's so order it through fommy.co.in it cost around 600 inr....

Re: xperia ion camera problem...

sajalsamanta — Tue, 14 May 2013 04:28:05 GMT

thanks dinumoorthy, the service centre guy helped me with this...he cleaned the lens and now the camera is capturing okay...

Re: xperia ion camera problem...

NAYEEMAJEESH — Sun, 19 May 2013 13:50:20 GMT

I HAVE SAME PROBLEM PLEASE HELP HOW MUCH DID ITS GLASS COST (INR)

Re: xperia ion camera problem...

dinumoorthy — Sun, 19 May 2013 17:25:34 GMT

The glass which covers Xperia ion camera is removable ,u can only polish it:smileywink:

Re: xperia ion camera problem...

Sivasankar_Ion — Wed, 31 Jul 2013 12:28:27 GMT

My 3 months old Ion developed the same problem. I took it to the service centre and the problem was found to be scratching of the lens on the back panel. Another Ion owner had also come there with the same problem. The part is said to cost Rs. 1500 to replace.

Moreover, this issue seems to be reported on most Ion phones. I'm totally disappointed with the purchase as even cheaper Xperia models such as J, L or even the E don't have this trouble.

Re: xperia ion camera problem...

mrglock22 — Fri, 27 Sep 2013 15:06:36 GMT

I had the same problem with my ion and I noticed it about two months after having the phone and the lens there's a film kinda like a polarized looking film that gets scratched really easy so I took a magic eraser to the lens and carefully cleaned it off and now it takes pics just a detailed as when it was new

Re: xperia ion camera problem...

MYSony — Fri, 27 Sep 2013 18:15:39 GMT

If software reset wont fix it, it should be hardware issue or scratched the camera.

Re: xperia ion camera problem...

faizan — Mon, 07 Oct 2013 14:31:35 GMT

Hi, you need to replace the glass or the lens on the camera. I also had this problem of blur images. You can check your camera glass by going out in the sun and see the lens, if it is clear then there is some other problem. If you are seeing blue or purple color on your lens then you need to change lens.

Re: xperia ion camera problem...

A_K — Fri, 08 Nov 2013 12:47:27 GMT

Hi All,

I'm from India, I got this phone for SONY Showroom, now 4months down and my camera does not have the shapness in Picture, seems very blured image.

I'm very much frustrated with the response I recieved from SONY store.

Does this happens due to scratch on the glass? I wonder how image loosen sharpness with scratches.

Any help from you guys will be highly appreciated.

Also I read some posts with some users have faced same issues, can we remove camera glass? if so how can we remove to clean the lens and glass?

Please help!!!

Re: xperia ion camera problem...

chinmay09 — Mon, 16 Dec 2013 09:13:28 GMT

Even I had a lot of problems with ma camera. Got to kno abt the "BLUE COATING" which appears on the cam's protective glass. So before goin to service centre plz try this out... Am sure it'll help.

Spray a little deodrant on a piece of soft cloth, n use it to clean the glass. Aft doin this u'll c the "BLUE COATING" is gone for good. Ma cam is working much much better now. NO NEED TO SPEND 1500