topic Re: Sola locks itself in XPERIA archive

Sola locks itself

Vmarma — Wed, 02 Jan 2013 21:34:17 GMT

Most of the times i try to unlock my phone, the screen flickers, then the lock screen shows up for about a second, then the screen turns black. when i try to unlock it again it happens again for at least a few times.i tried turning off the lock screen, but the same thing happens. it gets really annoying because i cant even answer the phone properly :smileyangry:. has anyone encountered such a problem?

Re: Sola locks itself

Petter — Thu, 03 Jan 2013 13:05:20 GMT

Thanks for posting and welcome to the forum!

Have you tried to update your phone with new software/ad or repair the phone software?

If not, please try to update/repair the phone with our program Sony PC Companion. You can download the program from the link below.

http://www.sonymobile.com/gb/tools/pc-companion/

Re: Sola locks itself

Vmarma — Thu, 03 Jan 2013 19:02:43 GMT

i tried updating the software but it did not work. I bought the phone with ginger bread, and it started happening after a few weeks, later i updated to ice cream sandwich newest update, but the problem is the same

Re: Sola locks itself

Trubo_XL — Fri, 04 Jan 2013 16:34:15 GMT

Try a master reset...

Settings > Privacy > Restore Factory Settings > Format Storage > Accept the warning

Remember to do a backup of your data before starting the master reset...

Regards,

Trubo

Re: Sola locks itself

Vmarma — Sat, 05 Jan 2013 10:35:21 GMT

I have tried this a few times, it helped for a few hours then it started happening again